HBT Benefits: Online Portal

Put the power of SIMON® to work for you!

SIMON will integrate enrollment and benefit management for your employer groups and allow employees to manage their own enrollment process. Users can quickly and easily access and enroll in their benefits from one place, online, anytime.

Watch SIMON Training Video Here

Watch SIMON Billing & Eligibility Video Here

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Dental Benefits Administered by Delta Dental

Delta Dental Portal

As the nation’s leading provider of dental insurance, Delta Dental works with the Health Benefits Trust and our members to protect their employees’ smiles with the largest network of dentists, quick answers, and personalized service.

Delta Dental Program Videos

To find out more, visit Delta Dental or call 800-662-8856.

Delta Dental FAQs

Please have the Delta Dental Group Name and Group Number readily available:

  • Delta Dental Group Name: NC League of Municipalities- Municipal Insurance Trust of North Carolina (MITNC)
  • Delta Dental Group Number: 10393
  • If calling on behalf of a member, please have their full name and SSN or Alternate ID handy

Call 800-662-8856 for Customer Service (8:30am-8:00pm Eastern)

All eligibility updates need to be funneled through SIMON. SIMON sends an electronic file to Delta Dental that includes all eligibility updates, including new enrollees and changes.

  • If an urgent need arises, please first contact NCLM to obtain both an Alternate ID number and a Division Billing Code before contacting Delta Dental’s Customer Service at 800-662-8856. Both the Alternate ID number and Division Billing Code are assigned by NCLM. On these rare occasions for urgent updates (i.e., someone is visiting a dentist before the file feed has been sent to Delta Dental).
  • Please ensure the SIMON system is also updated to reflect the correct eligibility so the eligibility is transmitted correctly via the electronic file. Ensuring the file feed is always updated will prevent any manual updates from being overridden by the electronic file.

If you need to contact NCLM directly with questions, please email mit@nclm.org with a brief description of your needs.

Due to privacy for all entities participating in the plan, access to Delta Dental’s Benefit Manager Toolkit is reserved for administrators of NCLM only and not available to each participating entity’s HR teams. Please email NCLM at mit@nclm.org if you need assistance with eligibility questions.

Please encourage members to self-register for Delta Dental’s Member Portal or Mobile App. Flyers for both can be located on
Delta Dental’s NCLM Homepage: https://www.deltadentalnc.com/hbt/. ID Cards, benefits, eligibility and claims information can
be accessed by members from both portals. If you have additional questions, please contact NCLM directly at mit@nclm.org with
a brief description of your needs.

Members can self-register for Delta Dental’s Member Portal or Mobile App. Flyers for both can be located on Delta Dental’s NCLM

Health Benefits Trust

The Health Benefits Trust staff and administrative partners are available to answer any questions you have regarding coverage, claims, policy details, and more. Use the following contact list to determine the best fit for your question.

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