Municipal Supervisory Basics | Weaverville, NC

This course is offered as part of a doubleheader with ‘HR 101: A Comprehensive Overview of Municipal Employee Management.’  Register for that session here. 

Municipal Supervisory Basics

September 3 | 1 p.m. - 3 p.m. | Weaverville, NC

Stepping into a supervisory role is a major career milestone—but it comes with a whole new set of expectations, responsibilities, and challenges. As employees move from being technical experts to team leaders, they must shift their mindset and build new competencies that go far beyond their subject matter expertise. This transition is crucial—and yet, it is often underestimated or unsupported.

Municipal Supervisory Basics is designed to bridge that gap. This interactive session provides a practical introduction to the core principles of effective supervision in the local government context. Participants will explore the fundamental skills every supervisor needs to lead teams, foster a positive work environment, and contribute to the overall success of the organization.

Whether you're a newly appointed supervisor learning to navigate your role, or a seasoned manager seeking to refresh your leadership approach, this course offers actionable tools and fresh insights that will enhance your effectiveness.

Key topics include:

• Foundations of effective leadership

• Communication strategies that build trust and clarity

• Delegation techniques to empower your team

• Conflict resolution skills for managing difficult situations

• Encouraging collaboration, and accountability

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Participants will leave with a clearer understanding of what makes a great supervisor—and how to become one. This session is ideal for new supervisors, team leads, and department heads, as well as experienced managers looking for a structured refresher on the foundations of supervision in municipal government.

Instructor:
Vickie Miller, Director of Learning and Development, NCLM

Credit and Certificates:
Participants will receive a Certificate of Completion, and this course counts toward two hours of the NCLM’s Advanced Municipal Leaders (AML) Certificate Program.

Additional Training:
This course is part of an AML double-header. As part of your leadership education, please also considering registering for HR 101: A Comprehensive Overview of Municipal Employee Management, offered in the same room in the morning, beginning at 10 a.m. Registration for HR 101 on Sept. 3 can be found here: https://www.nclm.org/events-training/events-calendar/event?id=15f50dfb-ad4c-f011-877a-000d3a5a1551 

Lunch:
A complimentary lunch will be provided to all attendees.