Employee Management Certification Program

NCLM

Effectively managing employees is one of the most critical—and often most complex—responsibilities in municipal government. The NCLM Local Government Employee Management curriculum is designed to empower local leaders and staff with a strong foundation in public sector human resources.

Whether you're stepping into a personnel role for the first time or seeking a comprehensive refresher, these courses will guide you through the entire employee lifecycle: from recruitment and onboarding, to performance management, and ultimately, separation. With a focus on accountability and proven best practices, participants will gain the tools to foster a healthy workplace culture, boost morale, and strengthen public trust.

Questions? Contact Us

Individual Certification Track

Available to all NCLM members

Certificate of Local Government Employee Management

  1. Completion of 4 primary HR offerings
    1. HR Primer (If you took HR 101 prior to 2026, then you also completed the HR Primer)
    2. HR 101
    3. HR 201
    4. HR 202
  2. Completion of 2 hours of electives
    1. For example: individual HR-based webinars and HR-focused CityVision sessions
    2. If HR credit is offered through an AML course, it will be clearly noted.
  3. Completion of Capstone project
    1. A brief, written report that reviews the core competencies learned through the certification track’s courses, which includes an example of how one or more of those core competencies have been used in their present role.
    2. To be presented either live (online) or by video, accompanying the written report.

Courses Available

Employee Management Certification Program

See Course Calendar See Course Catalog

Local Government HR: A Primer

  • On-Demand intro course

HR 101

  • Fundamental training of this educational track

HR 201: Performance Management

  • In-Person Workshop

HR 202: How to Manage Leaves of Absence

  • In-Person Workshop

Electives

  • Making Effective Hiring Decisions: A Webinar
  • More coming soon!

NCLM Learning & Development Team

Vickie Miller

Director of Learning & Development

Contact Vickie Miller

Jack Cassidy

Learning & Development Project Manager

Contact Jack Cassidy