Assistant Director- Solid Waste Services Operations

The Solid Waste Services Department Plays A Vital Role In Protecting Our City’s Public Health, Preserving Our Environment, And Supporting The Quality Of Life Our Residents Expect And Deserve. We Currently Serve Over 128,000 Residents, The Downtown Central Business District Of Raleigh, Bus Stops, And Multifamily Recycling Locations Along With Managing The City’s Yard Waste Center That Transforms Yard Waste Into Award-winning Compost And Mulch. The Assistant Director Of Operations Is One Of Two Positions At This Executive Level Serving As A Key Member Of The Solid Waste Services Leadership Team, Which Is Responsible For Strategic Oversight, Operational Excellence, And Continuous Improvement Of Collection, Disposal, Recycling, Yard Waste, And Fleet-related Operations. This Position Provides Leadership To Multiple Divisions And Ensures Safe, Efficient, Customer-focused Service Delivery While Advancing Organizational Goals, Sustainability Initiatives, And Employee Development. This Position Reports To The Director Of Solid Waste Services. The Solid Waste Services Department Operations Division Is Structured In Such A Way As To Increase Accountability, Evenly Distribute Work, Foster Collaboration, And Optimize Efficiency. The Assistant Director Of Operations Will Provide A Strong Focus On Internal Operations. The Position Requires Making Logistical Decisions On Behalf Of The Organization Regarding The Means For Executing The Goals Established By The Director, Subject To Constraints Imposed By Available Technology And Resources. Incumbents Oversee The Conduct Of Performance Evaluations, Training, And Hiring, Discipline And Termination Procedures As Well As Directly Supervise Management, Professional, Paraprofessional And Support Staff. The Position May Be Called Upon To Serve As Director In The Absence Of The Director. The Assistant Director Collaborates With City Leadership, Elected Officials, Community Stakeholders, And Departmental Teams To Deliver Exceptional Public Services That Enhance The Quality Of Life For Residents And Ensure Customer Service, Response To Citizen Inquiries, And Operational Efficiency Of The Department. About You: By Serving As The Operational Leader, The Assistant Director Of Operations Will Drive The Elevation Of Customer Service, Employee Safety, Operational Functions, And Consistency Across The Department. About Us: The Solid Waste Services Department Provides Residential Curbside Collection Of Garbage, Recycle, Yard Waste And A Variety Of Specialized Services, Along With The Oversight Of The City’s Yard Waste Center And Closed Landfill. The Department Works Proactively To Reduce Waste And To Increase Recycling In Raleigh, While Demonstrating A Commitment To Sustainability In All Areas Of The Operations.

Education And Experience Bachelor's Degree In Public Administration, Business Administration, Environmental Science Or Related Field; 7 To 9 Years' Experience In Supervisory Or Managerial Level Solid Waste Management, Or Related Work Or Any Equivalent Combination Of Training And/or Experience That Provides The Required Knowledge, Skills And Abilities May Be Substituted Preferred Qualifications: Experience With Refuse Vehicle Fleet Operations And Logistics. Experience With Ncdeq Permitting Requirements. Experience With Osha And Workplace Safety Requirements. Experience With Implementing Technology Enhancements To Drive Operational Efficiencies. Additional Information Knowledge Of: - Supervisory Principles, Practices And Techniques - Practices And Methods Of Coaching And Leading The Work Of Others - Business Methods, Principles And Practices - Principles And Practices Of Program Administration And Management - Best Practices, Trends And Emerging Technologies - Principles And Applications Of Critical Thinking And Analysis - Principles And Practices Of Budgeting And Fiscal Management; Working Knowledge Of Fund Accounting - Principles And Practices Of Intergovernmental Relations - Conflict Resolution And Negotiation Strategies - Principles And Practices Of Strategic Planning - Principles And Techniques Of Effective Oral Presentations - Project Management Principles - Principles And Practices Of Group Facilitation And Building Consensus - Contract Administration Principles; Applicable Federal, State And Local Laws, Codes, Regulations (based On Assignment) - Customer Service Principles - Specialized Equipment Relevant To Area Of Assignment - Modern Office Technology Skill In: - Supervising And Evaluating Staff Performance - Training, Coaching And Overseeing The Development Of Staff - Providing Direction To Others In Order To Meet Standards - Providing Project/program Management, Organization And Logistics Coordination - Managing Standards And Quality Assurance - Reviewing Research And Implementing Industry Trends, Solutions And Best Practices - Directing The Analysis, Evaluation And Interpretation Of Written Materials And Statistical Data For Reports And Recommendations - Authoring And Editing Complex Reports And Documents - Facilitating Group Discussions And Building Consensus Using Persuasive Reasoning - Managing Budgets And Allocating Resources To Achieve Strategic Objectives - Exercising Political Acumen, Tact And Diplomacy. - Interpreting And Applying Applicable Laws, Codes, Regulations And Standards (based On Assignment) - Providing Customer Service - Utilizing A Computer And Relevant Software Applications - Utilizing Communication And Interpersonal Skills As Applied To Interaction With Coworkers, Supervisors, The Public And Others To Sufficiently Exchange Or Convey Information And Receive Work Direction

Hiring Range $134,100.00 - $214,600.00