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Staff Directory



Office of the Executive Director

, Executive Director
Directs overall strategy and organizational activities, to enhance the League's ability to effectively serve as the governance partner for all NC cities and towns through the provision of superior advocacy, risk management, technical, and educational services.
Phone: 919-715-3930

, Executive Liaison
Serves as the League's liaison to its 35-member Board of Directors and supports the Executive Director's efforts to promote Vision 2030 and the League's Strategic Plan across all departments and organizational initiatives.
Phone: 919-715-1726

Business and Membership Development Services

, Director of Business and Membership Development Services
Oversees and manages existing member services and develops new partnerships and opportunities to enhance the League's services to its members.
Phone: 919-715-7895

, Business & Membership Development Services Consultant
Available to answer your questions about any of the League’s services. Every member municipality has a dedicated field consultant who is at the ready to help you. Consider us an extension of your staff, and make us your first call when you have a municipal question!
Phone: 919-715-1249

, Event and Conference Planner
Coordinates and plans meetings and events for the League and affiliate groups, for example Town Hall Days and Annual Conferences.
Phone: 919-733-2635

, Business & Membership Development Services Consultant
A licensed insurance producer, who is available to answer your questions about any of the League’s services. Every member municipality has a dedicated field consultant who is at the ready to help you. Consider us an extension of your staff, and make us your first call when you have a municipal question!
Phone: 919-715-7974

, Business & Membership Development Services Consultant
A certified insurance counselor, who is available to conduct onsite insurance policy reviews, claims reviews, discuss risk management policies and procedures to reduce claims and answer your questions about any of the League’s services. Every member municipality has a dedicated field consultant who is at the ready to help you. Consider us an extension of your staff, and make us your first call when you have a municipal question!
Phone: 919-715-9782

, Learning and Development Strategist
Constructs, delivers, and funds training & educational programs for elected officials.
Phone: 919-715-2918

, Assistant Director of Business & Membership Development Services
Oversees and manages business & member development field consultants, cultivates manager & elected leader relationships, and manages affiliate group partnerships.
Phone: 919-715-9769

, Director of Learning and Development
Responsible for leading, managing, and delivering the League's training, education, and mentoring programs for elected officials.
Phone: 919-715-8835

, Business & Membership Development Services Consultant
A licensed insurance producer, who is available to answer your questions about any of the League’s services. Every member municipality has a dedicated field consultant who is at the ready to help you. Consider us an extension of your staff, and make us your first call when you have a municipal question!
Phone: 919-715-2906

Property and Liability

, Event and Conference Planner
Coordinates and plans meetings and events for the League and affiliate groups, for example Town Hall Days and Annual Conferences.
Phone: 919-715-2908

Finance

, Director of Finance
Oversees the League's Finance Department to ensure the financial strength of the League and its three insurance pools.
Phone: 919-715-8719

, Operations Administrator
Enhances member, visitor, customer and vendor first impressions, engages in project implementation, assists with company events/meetings, and provides operational and administrative support
Phone: 919-715-4000

, Senior Accountant
Responsible for the financial accounting for each insurance pool, including the preparation of financial statements and financial reports. Assist with the year-end close process, audits and the managing of the general ledger.
Phone: 919-733-3302

, Senior Accountant
Oversees payroll processing, provides financial services to League affiliate organizations, and oversees general fund reconciliation and reporting.
Phone: 919-715-3924

, Senior Accountant
Oversees payroll processing, provides financial services to League affiliate organizations, and oversees general fund reconciliation and reporting.
Phone: 919-715-9769

, Senior Accounting Manager--League
Provides the day-to-day financial management for the League, affiliate organizations, shared services, and the preferred partner programs. This responsibility includes oversight for preparation of financial statements, general ledger, budgets, accounts payable, accounts receivable, policy & procedure development and external audits.
Phone: 919-715-2916

, Cost Accountant
Responsible for shared services between the League and Pools including accounts payable, payroll, daily claim checks, as well as certain affiliates' accounting and financial statements.
Phone: 919-715-2218

, Accounting Associate
Handles accounts receivable and accounts payables for the Insurance Pools while assisting with financial statement preparation and analysis.
Phone: 919-715-2902

, Accounting Manager--Services
Provides day-to-day financial management for the League’s insurance pools. This responsibility includes oversight for preparation of financial statements, general ledger, accounts payable and receivable, policy & procedure development and external audits.
Phone: 919-715-3939

Information Technology

, Director of Information Technology
Manages the IT Department and oversees the League's information technology services, systems, and contracts to promote efficiencies and innovation internally and for our members.
Phone: 919-715-2915

, Help Desk Technician
Provides desktop and network support to League staff.
Phone: 919-715-3911

, Infrastructure Administrator
Manages and maintains the League’s on-site network, server, VoIP phone and PC infrastructure as well as desktop and application support.
Phone: 919-715-4000

, Database Administrator
Oversees the League's membership database (CRM) for accuracy and integrity; supports staff requests and queries related to CRM and its email integration; and provides direct support for members' only website access.
Phone: 919-715-4000

, Systems Administrator
Provides technical support to League staff related to insurance applications, online forms, dashboards, authentication, and mobile apps.
Phone: 919-715-4000

Legal

, General Counsel
Serves as chief counsel for the League and oversees all of the Legal Division's efforts to assist member cities and towns.
Phone: 919-715-3936

, Senior Assistant General Counsel
Provides legal assistance to League members, including responding to legal inquiries, performing research, and drafting legal memoranda, model ordinances and charter revisions, among other tasks.
Phone: 919-715-2903
Fax: 919-733-3108

, Staff Associate
Provides administration support for the League's Legal Department and affiliate members as well as handling job advertisements.
Phone: 919-715-3935

, Senior Assistant General Counsel
Provides legal assistance to League members, including responding to legal inquiries, performing research, and drafting legal memoranda, model ordinances and charter revisions, among other tasks.
Phone: 919-715-2925

, Associate General Counsel
Provides a variety of legal assistance to the League's members, including responding to legal inquiries, performing research, and drafting legal memoranda, model ordinances and charter revisions, as well as drafts amicus briefs on behalf of the League in cases of statewide municipal interest.
Phone: 919-715-3937

Public and Government Affairs

, Associate Executive Director of Public and Government Affairs
Oversees and manages the development and execution of the League's legislative affairs, advocacy strategies, and communication campaigns and outreach, as well as serves a member of the senior leadership team.
Phone: 919-715-2911

, Communications & Multimedia Strategist
Supports the League’s communication strategies as the in-house multimedia producer dedicated to improving awareness of membership services, advocacy campaigns, and organizational goals.
Phone: 919-715-2913

, Communications Associate
Supports the League’s overall communications efforts, including writing and development of Southern City magazine, regular League newsletters, marketing materials and social media.
Phone: 919-715-2923

, Legislative and Regulatory Counsel
Provides legal counsel, interpretation and lobbying and regulatory advocacy associated with legislation and regulatory proposals that impacts the League and its members.
Phone: 919-715-2919

, Municipal Operations Consultant
Provides direct technical assistance to members on financial and operational challenges and opportunities.
Phone: 919-715-3945

, Governmental Affairs Liaison
Works directly with the League's member cities and towns to facilitate partnerships and relationships between municipal officials with legislators, their staff, and other policymakers.
Phone: 919-715-2924

, Director of Communication and Marketing
Manages the League communication team and oversees all League communication and marketing efforts.
Phone: 919-715-3929

, Director of Urban Affairs
Provides leadership on urban policy issues and provides support to the NC Metro Mayors Coalition affiliate organization.
Phone: 919-715-3912

, Director of Political Communication and Coordination
Oversees the League's advocacy communications, coordination, and media relations.
Phone: 919-715-9768

, Director of Research and Policy Analysis
Develops and executes strategies and communications related to state government affairs and the League's advocacy priorities, as well as reviews legislative and policy initiatives for their impact on municipalities.
Phone: 919-715-3945

, Municipal Operations Consultant
Provides direct technical assistance to members on financial and operational challenges and opportunities.
Phone: 919-715-3945

, Research Strategist
Assists in all of the League’s research efforts, including revenue projections, surveys, and legislative issue analysis.
Phone: 919-715-3942

, Municipal Operations Consultant
Provides direct technical assistance to members on financial and operational challenges and opportunities.
Phone: 919-715-3945

, Communications Associate
Supports the League’s overall communications efforts, including writing and development of website updates, social media, marketing materials and presentations, and Southern City magazine.
Phone: 919-715-3921

, Public and Government Affairs Coordinator
Provides support for the Public and Government Affairs team, including working as a liaison to League members and NC General Assembly members and staff for the coordination of events programming.
Phone: 919-715-0950

, Municipal Operations Consultant
Provides direct technical assistance to members on financial and operational challenges and opportunities.
Phone: 919-715-3945

, Chief Legislative Counsel
Provides legal counsel, lobbying efforts and leads coalitions to support legislative efforts that work toward achieving the League’s member-directed Municipal Advocacy Goals.
Phone: 919-715-4126

Risk Management Services

, Associate Executive Director of Risk Management Services
Provides oversight of the general administration and operation of the League's three insurance risk pools: the Health Benefit Trust, Property & Casualty Trust, and Workers' Compensation Trust.
Phone: 919-715-2905
Fax: 919-301-1039

, Executive Assistant
Provides administrative assistance to the Associate Executive Director of Risk Management Services and RMS Board of Trustees.
Phone: 919-715-2904
Fax: 919-301-1038

Claims

, Manager of Property & Casualty Claims
Assists Property & Casualty pool members and third party administrator accounts with Property & Casualty claims inquires and manages the League’s Property and Casualty insurance claim adjusters and claim workflow.
Phone: 919-715-0490
Fax: 919-301-1010

, Senior Workers' Compensation Claims Specialist
Assists League members and third party administrators with workers' compensation medical claims, concerns and questions.
Phone: 919-715-0407
Fax: 919-301-1009

, Medical Only Adjuster
Assists League members and third party administrators with workers' compensation medical claims, concerns and questions.
Phone: 919-715-2301
Fax: 919-301-1024

, Workers' Compensation Medical Adjuster
Assists League members and third party administrators with workers' compensation medical claims, concerns and questions.
Phone: 919-715-8730
Fax: 919-301-1083

, Property and Casualty Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-2556
Fax: 919-301-1029

, Medical Only Adjuster
Assists League members and third party administrators with workers' compensation medical claims, concerns and questions.
Phone: 919-715-1696
Fax: 919-301-1084

, Property and Casualty Claims Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-6653
Fax: 919-301-1093

, Property and Casualty Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-0353

, Claims Assistant I
Provides administrative support for the League, including assistance taking claims over the phone for Property and Liability and Workers' Compensation products.
Phone: 919-715-3932

, Workers' Compensation Lost Time Adjuster
Handles workers' compensation claims that involve lost wages and/or litigation and assists League members and third party administrators with workers' compensation inquires.
Phone: 919-715-3947
Fax: 919-301-1027

, Senior Workers' Compensation Lost Time Adjuster
Manages workers' compensation claims that involve serious injuries, lost wages, and/or litigation Assists League members and third party administrators with workers' compensation inquiries.
Phone: 919-715-2717
Fax: 919-301-1033

, Workers' Compensation Lost Time Adjuster
Coordinates claims that involve lost wages and/or litigation, attends hearings and mediations, coordinates member trainings, and responds to inquiries related to the League's Workers' Compensation Trust.
Phone: 919-733-2634
Fax: 919-301-1002

, Workers' Compensation Medical Only Adjuster
Investigates medical only claims for compensability and manages claims accordingly.
Phone: 919-715-4328
Fax: 919-301-1092

, Property and Casualty Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-8731
Fax: 919-301-1113

, Property and Casualty Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-2298
Fax: 919-301-1026

, Workers' Compensation Lost Time Adjuster
Manages workers' compensation claims that involve lost wages and/or litigation; assists League members and third party administrators with workers' compensation inquires.
Phone: 919-715-2403
Fax: 919-301-1028

, Property and Casualty Claims Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-1220
Fax: 919-301-1014

, Property and Casualty Claims Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-0743
Fax: 919-301-1011

, Property and Casualty Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-2912

, Property and Casualty Claims Adjuster
Handles inputting of Property and Liability insurance claims and first-party claims as well as settling routine claims quickly.
Phone: 919-715-2555

, Property and Casualty Claims Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-2679

, Claims Assistant II
Handles inputting of Property and Liability insurance claims and workers' compensation, as well as provides administrative support as needed.
Phone: 919-715-4319
Fax: 919-301-1090

, Workers' Compensation Medical Only Adjuster
Investigates medical only claims for compensability and manages claims accordingly.
Phone: 919-715-2922

, Workers' Compensation Claims Manager
Assists League members and third party administrators with workers' compensation inquires and manages the lost time claims adjusters and vendors.
Phone: 919-715-8997
Fax: 919-301-1106

Field Services

, Director of Risk Control
Manages the League's Field Services staff and programming, including risk management consulting, training and insurance applications.
Phone: 704-517-8496

, Risk Control Consultant
Serves as a field consultant for members in North Carolina who have questions and need assistance related to Risk Management and Property and Liability coverage.
Phone: 919-715-2223

, Risk Control Consultant
Serves as a field consultant for members in North Carolina who have questions and need assistance related to Risk Management and Property and Liability coverage.
Phone: 919-715-1222

, Human Resources Consultant
Assists the League's member cities and towns with town manager employment searches, and provides human resources and employment liability counseling to members.
Phone: 919-715-2917

, Risk Control Consultant
Serves as a resource for risk management, safety, and loss control services for the League's members in the central part of the state.
Phone: 919-715-2745

, Public Safety Risk Management Consultant
Provides risk management consultation for the League's members related to public safety (police and fire), and serves as a resource for member police departments who request assistance with training, policies, procedures, and risk review.

, Risk Control Consultant
Serves as a field consultant for members in Western North Carolina who have questions and need assistance related to Risk Management and Property and Liability coverages.
Phone: 919-715-2921

, Human Resources Consultant
Assists the League's member cities and towns with town manager employment searches, and provides human resources and employment liability counseling to members.
Phone: 919-715-0352
Fax: 919-301-1007

Health Benefits Trust

, Director of Strategic Health Operations
Manages strategic and operational components of the League's Health Benefits Trust, the health insurance program that includes medical, pharmacy, vision, dental, life and short-term disability benefits.
Phone: 919-715-9782

, Business Administrator Health Benefit Trust
Collaborates with Health Benefits Department leadership and partners to define and execute strategic operations and initiatives. This role is a dynamic member engagement, enabling collaborative experience with the Health Benefits Trust program and our member municipalities, local officials, and other affiliate organizations across North Carolina.
Phone: 919-715-0979

, Wellness and Health Benefits Administrator
Coordinates the League's member outreach related to the Health Benefits Trust, including customer support for HBT, employee-benefit meetings, the wellness and EAP grants, and claims support for life and short-term disability insurance products.
Phone: 919-715-7973
Fax: 919-301-1099

Underwriting

, Director of Underwriting
Oversees and manages the League's Property and Liability and Workers' Compensation insurance operations and serves as the underwriting contact for reinsurers and actuaries.
Phone: 919-715-2910

, Senior Property and Casualty Underwriter
Processes the League's Property and Liability insurance renewals, changes and certificates, as well as assists members with related questions.
Phone: 919-715-9549
Fax: 919-715-9741

, Senior Underwriter
Processes insurance renewals, audits, and certificates.
Phone: 919-715-2914
Fax: 919-301-1047

, Senior Property and Casualty Underwriter
Processes the League's Property and Liability insurance renewals, changes and certificates, as well as assists members with related questions.
Phone: 919-715-8151
Fax: 919-715-9751

, Senior Underwriter
Processes insurance renewals, audits and certificates.
Phone: 919-715-3923
Fax: 919-301-1064

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