Office of the Executive Director
Paul Meyer
,
Executive Director
Directs overall strategy and organizational activities, to enhance the League's ability to effectively serve as the governance partner for all NC cities and towns through the provision of superior advocacy, risk management, technical, and educational services.
Phone: 919-715-3930
Fax: 919-301-1070
Jennifer Webb
,
Executive Liaison
Serves as the League's liaison to its 35-member Board of Directors and supports the Executive Director's efforts to promote Vision 2030 and the League's Strategic Plan across all departments and organizational initiatives.
Phone: 919-715-1726
Business and Membership Development Services
Marcus Abernethy
,
Business & Membership Development Services Consultant
A licensed insurance producer, who is available to answer your questions about any of the League’s services. Every member municipality has a dedicated field consultant who is at the ready to help you. Consider us an extension of your staff, and make us your first call when you have a municipal question!
Phone: 919-715-1249
Athena Banks
,
Event and Conference Planner
Coordinates and plans meetings and events for the League and affiliate groups, for example Town Hall Days and Annual Conferences.
Phone: 919-715-2908
Fax: 919-715-9552
Jennifer Cohen
,
Director of Business and Membership Development Services
Oversees and manages existing member services and develops new partnerships and opportunities to enhance the League's services to its members.
Phone: 919-715-7895
Fax: 919-301-1098
Diane Godwin
,
Event and Conference Planner
Coordinates and plans meetings and events for the League and affiliate groups, for example Town Hall Days and Annual Conferences.
Phone: 919-733-2635
Fax: 919-715-9781
Julie Hall
,
Business & Membership Development Services Consultant
A licensed insurance producer, who is available to answer your questions about any of the League’s services. Every member municipality has a dedicated field consultant who is at the ready to help you. Consider us an extension of your staff, and make us your first call when you have a municipal question!
Phone: 919-715-3951
Brittney Hunter
,
Business & Membership Development Services Consultant
A licensed insurance producer, who is available to answer your questions about any of the League’s services. Every member municipality has a dedicated field consultant who is at the ready to help you. Consider us an extension of your staff, and make us your first call when you have a municipal question!
Phone: 919-715-7974
Lisa Kinsey
,
Business and Membership Development Services Consultant
A certified insurance counselor, who is available to conduct onsite insurance policy reviews, claims reviews, discuss risk management policies and procedures to reduce claims and answer your questions about any of the League’s services. Every member municipality has a dedicated field consultant who is at the ready to help you. Consider us an extension of your staff, and make us your first call when you have a municipal question!
Phone: 919-715-2222
Julie Metz
,
Assistant Director of Business & Membership Development Services
Oversees and manages business & member development field consultants, cultivates manager & elected leader relationships, and manages affiliate group partnerships.
Phone: 919-715-9769
Vickie Miller
,
Director of Learning and Development
Responsible for leading, managing, and delivering the League's training, education, and mentoring programs for elected officials.
Phone: 919-715-8835
Fax: 919-301-1066
Eleanor Snell
,
Business & Membership Development Services Consultant
A licensed insurance producer, who is available to answer your questions about any of the League’s services. Every member municipality has a dedicated field consultant who is at the ready to help you. Consider us an extension of your staff, and make us your first call when you have a municipal question!
Phone: 919-715-2906
Finance
Christine Cancela
,
Operations Administrator
Enhances member, visitor, customer and vendor first impressions, engages in project implementation, assists with company events/meetings, and provides operational and administrative support
Phone: 919-715-4000
Joe Corey
,
Senior Accountant
Responsible for the financial accounting for each insurance pool, including the preparation of financial statements and financial reports. Assist with the year-end close process, audits and the managing of the general ledger.
Phone: 919-733-3302
Fax: 919-301-1006
Keristen Franklin
,
Accountant
Responsible for Accounts Receivable for the League as well as certain affiliates’ accounting and financial statement preparation.
Phone: 919-715-3916
Niki Grandison
,
Senior Accountant
Oversees payroll processing, provides financial services to League affiliate organizations, and oversees general fund reconciliation and reporting.
Phone: 919-715-3924
Brandie Green
,
Senior Accountant
Oversees payroll processing, provides financial services to League affiliate organizations, and oversees general fund reconciliation and reporting.
Phone: 919-715-9769
Danise Hobson
,
Senior Accounting Manager--League
Provides the day-to-day financial management for the League, affiliate organizations, shared services, and the preferred partner programs. This responsibility includes oversight for preparation of financial statements, general ledger, budgets, accounts payable, accounts receivable, policy & procedure development and external audits.
Phone: 919-715-2916
Fax: 919-301-1049
Elizabeth Pattison
,
Cost Accountant
Responsible for shared services between the League and Pools including accounts payable, payroll, daily claim checks, as well as certain affiliates' accounting and financial statements.
Phone: 919-715-2218
Amanda Radford
,
Accounting Associate
Handles accounts receivable and accounts payables for the Insurance Pools while assisting with financial statement preparation and analysis.
Phone: 919-715-2902
Mallory Walters
,
Accounting Manager--Services
Provides day-to-day financial management for the League’s insurance pools. This responsibility includes oversight for preparation of financial statements, general ledger, accounts payable and receivable, policy & procedure development and external audits.
Phone: 919-715-3939
Fax: (919) 301-1078
Dave Welker
,
Director of Finance
Oversees the League's Finance Department to ensure the financial strength of the League and its three insurance pools.
Phone: 919-715-8719
Human Resources and Operational Services
Lara Steele
,
Human Resources Director
Manages all of the League’s Human Resources functions, facility maintenance, capital improvements, and business operations.
Phone: 919-715-3915
Information Technology
Bradley Burgess
,
Help Desk Technician
Provides desktop and network support to League staff.
Phone: 919-715-3911
Desha Gregory
,
Help Desk Technician
Provides desktop and network support to League staff.
Phone: 919-715-3918
Jody Hartley
,
Infrastructure Administrator
Manages and maintains the League’s on-site network, server, VoIP phone and PC infrastructure as well as desktop and application support.
Phone: 919-715-4000
Fax: 919-301-1022
Stacey Hypes
,
Database Administrator
Oversees the League's membership database (CRM) for accuracy and integrity; supports staff requests and queries related to CRM and its email integration; and provides direct support for members' only website access.
Phone: 919-715-4000
Fax: 919-301-1025
Travis Oxendine
,
Systems Administrator
Provides technical support to League staff related to insurance applications, online forms, dashboards, authentication, and mobile apps.
Phone: 919-715-4000
Fax: 919-301-1061
Sunil Rajan
,
Director of Information Technology
Manages the IT Department and oversees the League's information technology services, systems, and contracts to promote efficiencies and innovation internally and for our members.
Phone: 919-715-2915
Cha Vang
,
Data Administration Analyst
Provides quality control and coordinates data entry for the League's central customer database.
Phone: 919-715-7719
Legal
Tom Carruthers
,
Senior Assistant General Counsel
Provides legal assistance to League members, including responding to legal inquiries, performing research, and drafting legal memoranda, model ordinances and charter revisions, among other tasks.
Phone: 919-715-2903
Fax: 919-733-3108
Kay Emanuel
,
Staff Associate
Provides administration support for the League's Legal Department and affiliate members as well as handling job advertisements.
Phone: 919-715-3935
Fax: 919-301-1075
Monica Jackson
,
Senior Assistant General Counsel
Provides legal assistance to League members, including responding to legal inquiries, performing research, and drafting legal memoranda, model ordinances and charter revisions, among other tasks.
Phone: 919-715-2925
Jennifer Schneier
,
General Counsel
Serves as chief counsel for the League and oversees all of the Legal Division's efforts to assist member cities and towns.
Phone: 919-715-3936
Gregg Schwitzgebel
,
Associate General Counsel
Provides a variety of legal assistance to the League's members, including responding to legal inquiries, performing research, and drafting legal memoranda, model ordinances and charter revisions, as well as drafts amicus briefs on behalf of the League in cases of statewide municipal interest.
Phone: 919-715-3937
Public and Government Affairs
Ben Brown
,
Communications & Multimedia Strategist
Supports the League’s communication strategies as the in-house multimedia producer dedicated to improving awareness of membership services, advocacy campaigns, and organizational goals.
Phone: 919-715-2913
Jack Cassidy
,
Communications Associate
Supports the League’s overall communications efforts, including writing and development of Southern City magazine, regular League newsletters, marketing materials and social media.
Phone: 919-715-2923
Sarah Collins
,
Legislative and Regulatory Counsel
Provides legal counsel, interpretation and lobbying and regulatory advocacy associated with legislation and regulatory proposals that impacts the League and its members.
Phone: 919-715-2919
Tammy DePhillip
,
Research Strategist
Assists in all of the League’s research efforts, including revenue projections, surveys, and legislative issue analysis.
Phone: 919-715-4323
Perry James
,
Municipal Operations Consultant
Provides direct technical assistance to members on financial and operational challenges and opportunities.
Phone: 919-715-3945
Leo John
,
Counsel for Legislative Affairs
Works to advance the League by advocating positions for League-related matters, reporting on proposed and passed legislation, and developing relationships with legislators and state government officials.
Phone: 919-715-2907
Addison McDowell
,
Governmental Affairs Liaison
Works directly with the League's member cities and towns to facilitate partnerships and relationships between municipal officials with legislators, their staff, and other policymakers.
Phone: 919-715-2924
Kristin Milam
,
Director of Communication and Marketing
Manages the League communication team and oversees all League communication and marketing efforts.
Phone: 919-715-3929
Beau Mills
,
Director of Urban Affairs
Provides leadership on urban policy issues and provides support to the NC Metro Mayors Coalition affiliate organization.
Phone: 919-715-3912
Scott Mooneyham
,
Director of Political Communication and Coordination
Oversees the League's advocacy communications, coordination, and media relations.
Phone: 919-715-9768
Christopher Nida
,
Director of Research and Policy Analysis
Develops and executes strategies and communications related to state government affairs and the League's advocacy priorities, as well as reviews legislative and policy initiatives for their impact on municipalities.
Phone: 919-715-3945
Fax: 919-301-1082
Harold Owen
,
Municipal Operations Consultant
Provides direct technical assistance to members on financial and operational challenges and opportunities.
Phone: 919-715-3945
Johnny Randle
,
Graphic Designer
Oversees all graphic design and brand standards for the League’s communication projects.
Phone: 919-715-3948
Bob Scott
,
Municipal Operations Consultant
Provides direct technical assistance to members on financial and operational challenges and opportunities.
Ashly Tyson
,
Senior Marketing Associate
Supports the League’s overall communications efforts, including writing and development of website updates, social media, marketing materials and presentations, and Southern City magazine.
Phone: 919-715-3921
Karen Waddell
,
Public and Government Affairs Coordinator
Provides support for the Public and Government Affairs team, including working as a liaison to League members and NC General Assembly members and staff for the coordination of events programming.
Phone: 919-715-0950
Fax: 919-301-1012
Ann White
,
Municipal Operations Consultant
Provides direct technical assistance to members on financial and operational challenges and opportunities.
Phone: 704-607-3916
Rose Williams
,
Associate Executive Director of Public and Government Affairs
Oversees and manages the development and execution of the League's legislative affairs, advocacy strategies, and communication campaigns and outreach, as well as serves a member of the senior leadership team.
Phone: 919-715-2911
Fax: 919-301-1044
Erin Wynia
,
Chief Legislative Counsel
Provides legal counsel, lobbying efforts and leads coalitions to support legislative efforts that work toward achieving the League’s member-directed Municipal Advocacy Goals.
Phone: 919-715-4126
Fax: 919-301-1089
Risk Management Services
Kristy Barefoot
,
Executive Assistant
Provides administrative assistance to the Associate Executive Director of Risk Management Services and RMS Board of Trustees.
Phone: 919-715-2904
Fax: 919-301-1038
Bryan Leaird
,
Associate Executive Director of Risk Management Services
Provides oversight of the general administration and operation of the League's three insurance risk pools: the Health Benefit Trust, Property & Casualty Trust, and Workers' Compensation Trust.
Phone: 919-715-2905
Fax: (919) 301-1039
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Patrice Adams
,
Senior Property and Casualty Underwriter
Processes the League's Property and Liability insurance renewals, changes and certificates, as well as assists members with related questions.
Phone: 919-715-9549
Fax: 919-301-1157
Tom Anderson
,
Director of Risk Control
Manages the League's Field Services staff and programming, including risk management consulting, training and insurance applications.
Phone: 704-517-8496
Michael Bryant
,
Manager of Property & Casualty Claims
Assists Property & Casualty pool members and third party administrator accounts with Property & Casualty claims inquires and manages the League’s Property and Casualty insurance claim adjusters and claim workflow.
Phone: 919-715-0490
Fax: 919-301-1010
Gary Burkhardt
,
Senior Underwriter
Processes insurance renewals, audits, and certificates.
Phone: 919-715-2914
Fax: 919-301-1047
Annette Charping
,
Senior Workers' Compensation Claims Supervisor
Assists League members and third party administrators with workers' compensation medical claims, concerns and questions.
Phone: 919-715-0407
Darius Chisholm
,
Risk Control Consultant
Serves as a field consultant for members in North Carolina who have questions and need assistance related to Risk Management and Property and Liability coverage.
Phone: 919-715-2223
Mary Correia
,
Medical Only Adjuster
Assists League members and third party administrators with workers' compensation medical claims, concerns and questions.
Phone: 919-715-2301
Shelly Craddock
,
Business Manager
Collaborates with Health Benefits Department leadership and partners to define and execute strategic operations and initiatives. This role is a dynamic member engagement, enabling collaborative experience with the Health Benefits Trust program and our member municipalities, local officials, and other affiliate organizations across North Carolina.
Phone: 919-715-0979
Lynn Culbreth
,
Workers' Compensation Medical Adjuster
Assists League members and third party administrators with workers' compensation medical claims, concerns and questions.
Phone: 919-715-8730
Fax: 919-301-1083
Ariele D'Angelo
,
Senior Property and Casualty Underwriter
Processes the League's Property and Liability insurance renewals, changes and certificates, as well as assists members with related questions.
Phone: 919-715-8151
Fax: 919-301-1101
TJ Deluca
,
Risk Control Consultant
Serves as a field consultant for members in North Carolina who have questions and need assistance related to Risk Management and Property and Liability coverage.
Andy Dempsey
,
Property and Casualty Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-2556
Fax: 919-301-1029
Terri Dowd
,
Medical Only Adjuster
Assists League members and third party administrators with workers' compensation medical claims, concerns and questions.
Phone: 919-715-1696
Fax: 919-301-1084
Audrey Downing
,
Property and Casualty Claims Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-6653
Fax: 919-301-1093
Brian Eichelberger
,
Property and Casualty Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-0353
Lisa Ervin
,
Wellness and Health Benefits Administrator
Coordinates the League's member outreach related to the Health Benefits Trust, including customer support for HBT, employee-benefit meetings, the wellness and EAP grants, and claims support for life and short-term disability insurance products.
Phone: 919-715-7973
Fax: 919-301-1099
Youssou Fall
,
Director of Strategic Health Operations
Manages strategic and operational components of the League's Health Benefits Trust, the health insurance program that includes medical, pharmacy, vision, dental, life and short-term disability benefits.
Phone: 919-715-9782
Kim Forrester
,
Workers' Compensation Lost Time Adjuster
Handles workers' compensation claims that involve lost wages and/or litigation and assists League members and third party administrators with workers' compensation inquires.
Phone: 919-715-3947
Fax: 919-301-1027
Sharon Harding
,
Senior Workers' Compensation Lost Time Adjuster
Manages workers' compensation claims that involve serious injuries, lost wages, and/or litigation Assists League members and third party administrators with workers' compensation inquiries.
Phone: 919-715-2717
Fax: 919-301-1033
Jane Hardy
,
Workers' Compensation Lost Time Adjuster
Coordinates claims that involve lost wages and/or litigation, attends hearings and mediations, coordinates member trainings, and responds to inquiries related to the League's Workers' Compensation Trust.
Phone: 919-733-2634
Fax: 919-301-1002
Tisha Harrison
,
Workers' Compensation Medical Only Adjuster
Investigates medical only claims for compensability and manages claims accordingly.
Phone: 919-715-4328
Fax: 919-301-1092
Charles Hines
,
Property and Casualty Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-8731
Fax: 919-301-1113
Selinda Holley
,
Claims Assistant I
Provides administrative support for the League, including assistance taking claims over the phone for Workers' Compensation products.
Phone: 919-715-6657
Steven Hulme
,
Senior Underwriter
Processes insurance renewals, audits and certificates.
Phone: 919-715-3923
Fax: (919) 301-1064
Heather James
,
Human Resources Consultant
Assists the League's member cities and towns with town manager employment searches, and provides human resources and employment liability counseling to members.
Phone: 919-715-2917
Joel Livengood
,
Property and Casualty Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-2298
Fax: 919-301-1026
Joshua Lunsford
,
Workers' Compensation Lost Time Adjuster
Manages workers' compensation claims that involve lost wages and/or litigation; assists League members and third party administrators with workers' compensation inquires.
Phone: 919-715-2403
Fax: 919-301-1028
Chris MacKay
,
Property and Casualty Claims Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-1220
Fax: 919-301-1014
Charlotte Martin
,
Property and Casualty Claims Supervisor
Assists League members and third party administrators with property & liability claims, concerns and questions.
Phone: 919-715-0743
Fax: 919-301-1011
Lisa Marzoli
,
Health & Benefit Consultant
Creates dynamic member experiences by providing advice and coaching to members on specific programs and benefits policies interpretation, procedures and processes.
Phone: 919-715-3914
Scott Morrison
,
Property and Casualty Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-2912
Elizabeth O'Brien
,
Property and Casualty Claims Adjuster
Handles inputting of Property and Liability insurance claims and first-party claims as well as settling routine claims quickly.
Phone: 919-715-2555
Michael Pittman
,
Director of Underwriting
Oversees and manages the League's Property and Liability and Workers' Compensation insurance operations and serves as the underwriting contact for reinsurers and actuaries.
Phone: 919-715-2910
Matthew Reid
,
Risk Control Consultant
Serves as a resource for risk management, safety, and loss control services for the League's members in the central part of the state.
Phone: 919-715-2745
Helen Richardson
,
Claims Assistant II
Handles inputting of Property and Liability insurance claims and workers' compensation, as well as provides administrative support as needed.
Phone: 919-715-4319
Fax: 919-301-1090
Liliana Santiago
,
Workers' Compensation Medical Only Adjuster
Investigates medical only claims for compensability and manages claims accordingly.
Phone: 919-715-2922
Matthew Selves
,
Public Safety Risk Management Consultant
Provides risk management consultation for the League's members related to public safety (police and fire), and serves as a resource for member police departments who request assistance with training, policies, procedures, and risk review.
Phone: 704-902-2692
Cyndi Smith
,
Workers' Compensation Claims Manager
Assists League members and third party administrators with workers' compensation inquires and manages the lost time claims adjusters and vendors.
Phone: 919-715-8997
Fax: 919-301-1106
Amy Whisnant
,
Risk Control Consultant
Serves as a field consultant for members in Western North Carolina who have questions and need assistance related to Risk Management and Property and Liability coverages.
Phone: 919-715-2921
Fax: 919-301-1052
Sara Wilson
,
Health & Benefit Consultant
Creates dynamic member experiences by providing advice and coaching to members on specific programs and benefits policies interpretation, procedures and processes.
Phone: 919-715-3933
Hartwell Wright
,
Human Resources Consultant
Assists the League's member cities and towns with town manager employment searches, and provides human resources and employment liability counseling to members.
Phone: 919-715-0352
Fax: 919-301-1007
