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Staff Directory



Office of the Executive Director

, Executive Director
Directs overall strategy and organizational activities, to enhance the League's ability to effectively serve as the governance partner for all NC cities and towns through the provision of superior advocacy, risk management, technical, and educational services.
Phone: 919-715-3930

, Executive Liaison
Serves as the League's staff liaison to its 35-member Board of Directors and provides administrative support for the Executive Director and entire organization.
Phone: 919-715-1726

Business and Membership Development Services

, Director of Business and Membership Development Services
Oversees and manages existing member services and develops new partnerships and opportunities to enhance the League's services to its members.
Phone: 919-715-7895

, Event and Conference Planner
Coordinates and plans meetings and events for the League and affiliate groups, for example Town Hall Days and Annual Conferences.
Phone: 919-715-2908

, First Impressions Coordinator
Enhances member, visitor, and vendor first impressions of the League and provides general administrative support to all League employees.
Phone: 919-715-4000

, Wellness and Health Benefits Administrator
Coordinates the League's member outreach related to the Health Benefits Trust, including customer support for HBT, employee-benefit meetings, the wellness and EAP grants, and claims support for life and short-term disability insurance products.
Phone: 919-715-7973
Fax: 919-301-1099

, Event and Conference Planner
Coordinates and plans meetings and events for the League and affiliate groups, for example Town Hall Days and Annual Conferences.
Phone: 919-733-2635

, Business & Membership Development Services Consultant
Provides insurance, risk control, training and other consultative services to members. Acts as a resource for members regarding League services and solutions.
Phone: 919-715-1249

, Business and Membership Development Services Strategist
Provides service to League members and affiliates while answering concerns and questions.
Phone: 919-715-7974

, Business & Membership Development Services Consultant
Provides insurance, risk control, training and other consultative services to members. Acts as a resource for members regarding League services and solutions.
Phone: 919-715-2222

, Assistant Director of Business and Membership Development Services
Provides insurance, risk control, training and other consultative services to members. Acts as a resource for members regarding League services and solutions.
Phone: 919-715-9767

, Business and Membership Development Services Consultant
Provides insurance, risk control, training and other consultative services to members. Acts as a resource for members regarding League services and solutions.
Phone: 919-715-2906

Finance

, Director of Finance
Oversees the League's Finance Department to ensure the financial strength of the League and its three insurance pools.
Phone: 919-715-8719

, Senior Accountant
Responsible for the financial accounting for each insurance pool, including the preparation of financial statements and financial reports. Assist with the year-end close process, audits and the managing of the general ledger.
Phone: 919-733-3302

, Senior Accountant
Oversees payroll processing, provides financial services to League affiliate organizations, and oversees general fund reconciliation and reporting.
Phone: 919-715-3924

, Cost Accountant
Responsible for shared services between the League and Pools including accounts payable, payroll, daily claim checks, as well as certain affiliates' accounting and financial statements.
Phone: 919-715-9769

, Accounting Manager--League
Provides the day-to-day financial management for the League, affiliate organizations, shared services, and the preferred partner programs. This responsibility includes oversight for preparation of financial statements, general ledger, budgets, accounts payable, accounts receivable, policy & procedure development and external audits.
Phone: 919-715-2916

, Accounting Associate
Handles accounts receivable for the League, prepares affiliates’ accounting and financial statements, and generates external data requests.
Phone: 919-715-2218

, Accounting Associate
Handles accounts receivable and accounts payables for the Insurance Pools while assisting with financial statement preparation and analysis.
Phone: 919-715-2902

, Accounting Manager--Services
Provides day-to-day financial management for the League’s insurance pools. This responsibility includes oversight for preparation of financial statements, general ledger, accounts payable and receivable, policy & procedure development and external audits.
Phone: 919-715-3939

Human Resources and Operational Services

, Director of Human Resources and Operations
Manages all of the League’s Human Resources functions, facility maintenance, capital improvements, and business operations.
Phone: 919-715-3915

, First Impressions Coordinator
Enhances member, visitor, and vendor first impressions of the League and provides general administrative support to all League employees.
Phone: 919-715-4000

, Human Resources Generalist/Operations
Provides assistance in day-to-day operations that include payroll, employee benefits, recruiting, coordinating employee orientation, workers’ compensation, and employee leave, as well as acts as a liaison to the Employee Assistance Program.
Phone: 919-715-6655

Information Technology

, Director of Information Technology
Manages the IT Department and oversees the League's information technology services, systems, and contracts to promote efficiencies and innovation internally and for our members.
Phone: 919-715-2915

, Software Engineer
Provides software development and support for League activities by analyzing current business processes, evaluating and developing new web based applications, providing support to databases, and working with members, staff, and vendors to improve software delivery.
Phone: 919-715-4000

, Network Administrator
Manages and maintains the League’s on-site network, server, VoIP phone and PC infrastructure as well as desktop and application support.
Phone: 919-715-4000

, Network Administrator
Provides desktop and network support to League staff.
Phone: 919-715-4000

, Database Administrator
Oversees the League's membership database (CRM) for accuracy and integrity; supports staff requests and queries related to CRM and its email integration; and provides direct support for Cognito Forms and members' only website access.
Phone: 919-715-4000

, Systems Administrator
Provides technical support to League staff related to insurance applications, online forms, dashboards, authentication, and mobile apps.
Phone: 919-715-4000

Legal

, General Counsel
Serves as chief counsel for the League and oversees all of the Legal Division's efforts to assist member cities and towns.
Phone: 919-715-3936

, Staff Associate
Provides administration support for the League's Legal Department and affiliate members.
Phone: 919-715-3935

, Associate General Counsel
Provides legal assistance to League members, including responding to legal inquiries, performing research, and drafting legal memoranda, model ordinances and charter revisions, among other tasks.
Phone: 919-715-3920

, Associate General Counsel
Provides a variety of legal assistance to the League's members, including responding to legal inquiries, performing research, and drafting legal memoranda, model ordinances and charter revisions, as well as drafts amicus briefs on behalf of the League in cases of statewide municipal interest.
Phone: 919-715-3937

Public and Government Affairs

, Associate Executive Director of Public and Government Affairs
Oversees and manages the development and execution of the League's legislative affairs, advocacy strategies, and communication campaigns and outreach, as well as serves a member of the senior leadership team.
Phone: 919-715-2911

, Grassroots Initiative and Civic Engagement Associate
Works directly with the League's member cities and towns to facilitate partnerships and relationships between municipal officials with legislators, their staff, and other policymakers.
Phone: 919-715-8154

, Advocacy Communications Associate
Coordinates the League's communication efforts related to advocacy and political issues, including multimedia projects (Municipal Equation podcast, etc.) and serves as a point of contact for media inquiries.
Phone: 919-715-2913

, Legislative and Regulatory Counsel
Provides legal counsel, interpretation and lobbying and regulatory advocacy associated with legislation and regulatory proposals that impacts the League and its members.
Phone: 919-715-2919

, Municipal Operations Consultant
Provides direct technical assistance to members on financial and operational challenges and opportunities.
Phone: 919-715-3945

, Creative Services Strategist
Coordinates the League's marketing efforts, including communication strategies and graphic design related to events, insurance programs, member services, presentations, web and print materials, and more.
Phone: 919-715-3929

, Grassroots Coordinator
Works directly with the League's member cities and towns to facilitate partnerships and relationships between municipal officials with legislators, their staff and other policymakers.
Phone: 919-715-8835

, Director of Public Affairs
Manages the League's Communication staff and oversees all external communication, advertising and marketing efforts.
Phone: 919-715-9768

, Director of Research and Policy Analysis
Develops and executes strategies and communications related to state government affairs and the League's advocacy priorities, as well as reviews legislative and policy initiatives for their impact on municipalities.
Phone: 919-715-3945

, Municipal Operations Consultant
Provides direct technical assistance to members on financial and operational challenges and opportunities.
Phone: 919-715-3945

, Research Strategist
Assists in all of the League’s research efforts, including revenue projections, surveys, and legislative issue analysis.
Phone: 919-715-3942

, Municipal Operations Consultant
Provides direct technical assistance to members on financial and operational challenges and opportunities.
Phone: 919-715-3945

, Communications Associate
Supports the League’s overall communications efforts, including writing and development of website updates, social media, marketing materials and presentations, and Southern City magazine.
Phone: 919-715-3921

, Public and Government Affairs Coordinator
Provides support for the Public and Government Affairs team, including working as a liaison to League members and NC General Assembly members and staff for the coordination of events programming.
Phone: 919-715-0950

, Municipal Operations Consultant
Provides direct technical assistance to members on financial and operational challenges and opportunities.
Phone: 919-715-3945

, Legislative Counsel
Provides legal counsel, interpretation and lobbying efforts associated with legislation that impacts the League and its members.
Phone: 919-715-4126

Risk Management Services

, Interim Associate Executive Director of Risk Management Services/Director of Risk Control Services
Manages the League's Field Services and Member Services staff and programming, including risk management consulting, training and insurance applications. Interim oversight of the general administration and operation of the League's three insurance risk pools: the Health Benefit Trust, Property & Casualty Trust, and Workers' Compensation Trust.
Phone: 919-715-2905
Fax: 919-301-1039

, Executive Assistant
Provides administrative assistance to the Associate Executive Director of Risk Management Services and RMS Board of Trustees.
Phone: 919-715-2904
Fax: 919-301-1038

Claims

, Interim Director of Claims
Manages the League's Property and Liability insurance claims workflow.
Phone: 919-715-2909
Fax: 919-301-1042

, Claims Assistant I
Provides administrative support for the League, including assistance taking claims over the phone for Property and Liability and Workers' Compensation products.
Phone: 919-715-6657
Fax: 919-301-1095

, Claims Assistant I
Assists League members with filing Property and Liability and Workers' Compensation claims over the phone, and assists League members and employees as needed.
Phone: 919-715-2922

, Property and Liability Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-0490
Fax: 919-301-1010

, Manager of Workers' Compensation Medical Claims
Assists League members and third party administrators with workers' compensation medical claims, concerns and questions.
Phone: 919-715-0407
Fax: 919-301-1009

, Medical Only Adjuster
Assists League members and third party administrators with workers' compensation medical claims, concerns and questions.
Phone: 919-715-2301
Fax: 919-301-1024

, Workers' Compensation Medical Adjuster
Assists League members and third party administrators with workers' compensation medical claims, concerns and questions.
Phone: 919-715-8730
Fax: 919-301-1083

, Property & Liability Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-2556
Fax: 919-301-1029

, Medical Only Adjuster
Assists League members and third party administrators with workers' compensation medical claims, concerns and questions.
Phone: 919-715-1696
Fax: 919-301-1084

, Property and Liability Claims Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-6653
Fax: 919-301-1093

, Property & Casualty Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-0353

, Workers' Compensation Lost Time Adjuster
Coordinates claims that involve lost wages and/or litigation, attends hearings and mediations, coordinates member trainings, and responds to inquiries related to the League's Workers' Compensation Trust.
Phone: 919-733-2634
Fax: 919-301-1002

, Claims Assistant III
Handles inputting of property and liability insurance claims and workers' compensation, as well as provides administrative support as needed.
Phone: 919-715-4328
Fax: 919-301-1092

, Property and Liability Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-8731
Fax: 919-301-1113

, Claims Assistant I
Assists League members with filing Property and Liability and Workers' Compensation claims over the phone, and assists League members and employees as needed.
Phone: 919-733-3015
Fax: 919-301-1003

, Property & Liability Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-2298
Fax: 919-301-1026

, Workers' Compensation Medical Adjuster
Assists League members and third party administrators with workers' compensation medical claims, concerns and questions.
Phone: 919-715-2403
Fax: 919-301-1028

, Property and Liability Claims Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-1220
Fax: 919-301-1014

, Property and Liability Claims Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-0743
Fax: 919-301-1011

, Property & Casualty Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-2912

, Claims Assistant II
Handles inputting of Property and Liability insurance claims and workers' compensation, as well as provides administrative support as needed.
Phone: 919-715-2555

, Claims Assistant II
Handles inputting of Property and Liability insurance claims and workers' compensation, as well as provides administrative support as needed.
Phone: 919-715-4319
Fax: 919-301-1090

, Manager of Workers' Compensation Lost Time Claims
Assists League members and third party administrators with workers' compensation inquires and manages the lost time claims adjusters and vendors.
Phone: 919-715-8997
Fax: 919-301-1106

, Workers' Compensation Lost Time Adjuster
Handles workers' compensation claims that involve lost wages and/or litigation and assists League members and third party administrators with workers' compensation inquires.
Phone: 919-715-2717
Fax: 919-301-1033

, Senior Workers Compensation Liability Adjuster
Coordinates claims, attends hearings and mediations, coordinates member and adjuster trainings, and responds to inquiries related to the League's Workers' Compensation Trust.
Phone: 919-715-3947

, Workers' Compensation Lost Time Adjuster
Handles workers' compensation claims that involve lost wages and/or litigation and assists League members and third party administrators with workers' compensation inquires.
Phone: 919-715-2557
Fax: 919-301-1030

Field Services

, Public Safety Risk Management Consultant
Provides risk management consultation for the League's members related to public safety (police and fire), and serves as a resource for member police departments who request assistance with training, policies, procedures, and risk review.
Phone: 704-517-8496

, Risk Control Consultant
Serves as a field consultant for members in North Carolina who have questions and need assistance related to Risk Management and Property and Liability coverage.
Phone: 919-715-1229

, Risk Control Consultant
Serves as a field consultant for members in North Carolina who have questions and need assistance related to Risk Management and Property and Liability coverage.
Phone: 919-715-1222

, Human Resources Consultant
Assists the League's member cities and towns with town manager employment searches, and provides human resources and employment liability counseling to members.
Phone: 919-715-2917

, Risk Control Consultant
Serves as a resource for risk management, safety, and loss control services for the League's members in the central part of the state.
Phone: 919-715-2745

, Risk Control Consultant
Serves as a field consultant for members in Western North Carolina who have questions and need assistance related to Risk Management and Property and Liability coverages.
Phone: 919-715-2921
Fax: 919-301-1052

, Human Resources Consultant
Assists the League's member cities and towns with town manager employment searches, and provides human resources and employment liability counseling to members.
Phone: 919-715-0352
Fax: 919-301-1007

Health Benefits Trust

, Director of Health Programs
Manages the League's Health Benefits Trust, the health insurance program that includes medical, pharmacy, vision, dental, life and short-term disability benefits.
Phone: 919-715-9782
Fax: 919-301-1111

Underwriting

, Director of Underwriting
Oversees and manages the League's Property and Liability and Workers' Compensation insurance operations and serves as the underwriting contact for reinsurers and actuaries.
Phone: 919-715-2910

, Senior Property and Casualty Underwriter
Processes the League's Property and Liability insurance renewals, changes and certificates, as well as assists members with related questions.
Phone: 919-715-9549
Fax: 919-301-1157

, Workers Compensation Auditor/Underwriter
Processes Workers' Compensation insurance renewals, audits and certificates.
Phone: 919-715-2914
Fax: 919-301-1047

, Senior Property and Casualty Underwriter
Processes the League's Property and Liability insurance renewals, changes and certificates, as well as assists members with related questions.
Phone: 919-715-8151
Fax: 919-301-1101

, Workers Compensation Auditor/Underwriter
Processes Workers' Compensation insurance renewals, audits and certificates.
Phone: 919-715-3923
Fax: 919-301-1064

, Senior Property & Casualty Underwriter
Oversees and processes Property & Liability insurance renewals, changes and certificates, and serves as a resource for members who have insurance and risk management questions.
Phone: 919-715-3933
Fax: 919-301-1057

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