Office of the Executive Director
Rose Williams
,
Executive Director
Directs overall strategy and organizational activities, to enhance the League's ability to effectively serve as the governance partner for all NC cities and towns through the provision of superior advocacy, risk management, technical, and educational services.
Phone: 919-715-2911
Fax: 919-301-1044
Sarah Collins
,
Chief of Staff
Advises the Executive Director in executing strategic priorities and facilitates cross departmental collaborations.
Phone: (919) 715-2919
Bryan Leaird
,
Deputy Executive Director
Provides oversight to the League's Finance, Information Technology, Risk Management, and Technical Assistance departments.
Phone: (919) 715-2905
Fax: (919) 301-1039
Finance
Rick Whitener
,
Chief Financial Officer
Oversees the League's Finance Department to ensure the financial strength of the League and its three insurance pools.
Phone: 919-715-8719
Christine Cancela
,
Operations Administrator
Enhances member, visitor, customer and vendor first impressions, engages in project implementation, assists with company events/meetings, and provides operational and administrative support
Phone: 919-715-3954
Joe Corey
,
Senior Accountant
Responsible for the financial accounting for each insurance pool, including the preparation of financial statements and financial reports. Assist with the year-end close process, audits and the managing of the general ledger.
Phone: 919-733-3302
Fax: 919-301-1006
Niki Grandison
,
Senior Accountant
Oversees payroll processing, provides financial services to League affiliate organizations, and oversees general fund reconciliation and reporting.
Phone: 919-715-3924
Brandie Green
,
Senior Accountant
Oversees payroll processing, provides financial services to League affiliate organizations, and oversees general fund reconciliation and reporting.
Phone: 919-715-9769
Danise Hobson
,
Senior Accounting Manager - League
Provides the day-to-day financial management for the League, affiliate organizations, shared services, and the preferred partner programs. This responsibility includes oversight for preparation of financial statements, general ledger, budgets, accounts payable, accounts receivable, policy & procedure development and external audits.
Phone: 919-715-2916
Fax: 919-301-1049
Amanda McCulley
,
Accounting Associate
Handles accounts receivable and accounts payables for the Insurance Pools while assisting with financial statement preparation and analysis.
Phone: 919-715-2902
Elizabeth Pattison
,
Cost Accountant
Responsible for shared services between the League and Pools including accounts payable, payroll, daily claim checks, as well as certain affiliates' accounting and financial statements.
Phone: 919-715-2218
Mallory Walters
,
Senior Accounting Manager - Services
Provides day-to-day financial management for the League’s insurance pools. This responsibility includes oversight for preparation of financial statements, general ledger, accounts payable and receivable, policy & procedure development and external audits.
Phone: (919) 715-3939
Fax: (919) 301-1078
Government Affairs
Erin Wynia
,
Director of Government Affairs
Provides legal counsel, lobbying efforts and leads coalitions to support legislative efforts that work toward achieving the League’s member-directed Municipal Advocacy Goals.
Phone: 919-715-4126
Fax: 919-301-1089
Derrick Applewhite
,
Grassroots Associate
Works directly with the League's member cities and towns to facilitate partnerships and relationships between municipal officials with legislators, their staff, and other policymakers.
Phone: 919-715-1229
Jordan Cansler
,
Legislative Counsel
Provides legal counsel, interpretation and lobbying and regulatory advocacy associated with legislation and regulatory proposals that impacts the League and its members.
Phone: 919-715-3941
Sa'Metria Jones
,
Legislative Counsel
Provides legal counsel, interpretation and lobbying and regulatory advocacy associated with legislation and regulatory proposals that impacts the League and its members.
Phone: 919-715-2907
John McDonald
,
Senior Government Affairs Associate
Works to advance the League by advocating positions for League-related matters, reporting on proposed and passed legislation, and developing relationships with legislators and state government officials.
Phone: 919-715-8154
Addison McDowell
,
Government Affairs Associate
Works directly with the League's member cities and towns to facilitate partnerships and relationships between municipal officials with legislators, their staff, and other policymakers.
Phone: 919-715-2924
Beau Mills
,
Director of Urban Affairs
Provides leadership on urban policy issues, provides support to the NC Metro Mayors Coalition affiliate organization, and leads the NCLM Local Leadership Foundation.
Phone: 919-715-3912
Scott Mooneyham
,
Director of Political Communication and Coordination
Oversees the League's advocacy communications, coordination, and media relations.
Phone: 919-715-9768
Human Resources and Operational Services
Lara Steele
,
Director of Human Resources
Manages all of the League’s Human Resources functions, facility maintenance, capital improvements, and business operations.
Phone: 919-715-3915
Information Technology
Sunil Rajan
,
Director of Information Technology
Manages the IT Department and oversees the League's information technology services, systems, and contracts to promote efficiencies and innovation internally and for our members.
Phone: 919-715-2915
Bradley Burgess
,
Senior Help Desk Technician
Provides desktop and network support to League staff.
Phone: 919-715-3911
Chris Cross
,
Business Analyst
Understands the League's technology processes to align with our business goals.
Phone: 919-715-7719
Jody Hartley
,
Infrastructure Administrator
Manages and maintains the League’s on-site network, server, VoIP phone and PC infrastructure as well as desktop and application support.
Phone: 919-715-3922
Fax: 919-301-1022
Ken Hobson
,
Application Support Technician II
Provides technical support to League staff related to insurance applications, online forms, dashboards, authentication, and mobile apps.
Phone: 9197153919
Stacey Hypes
,
Database Administrator
Oversees the League's membership database (CRM) for accuracy and integrity; supports staff requests and queries related to CRM and its email integration; and provides direct support for members' only website access.
Phone: 919-715-2235
Fax: 919-301-1025
Josh Landry
,
Help Desk Technician
Provides desktop and network support to League staff.
Phone: 919-715-3918
Legal
Jennifer Schneier
,
General Counsel
Serves as chief counsel for the League and oversees all of the Legal Division's efforts to assist member cities and towns.
Phone: 919-715-3936
Tom Carruthers
,
Deputy General Counsel
Provides legal assistance to League members, including responding to legal inquiries, performing research, and drafting legal memoranda, model ordinances and charter revisions, among other tasks.
Phone: 919-715-2903
Fax: 919-733-3108
Kay Emanuel
,
Staff Associate
Provides administration support for the League's Legal Department and affiliate members as well as handling job advertisements.
Phone: 919-715-3935
Fax: 919-301-1075
Monica Jackson
,
Senior Assistant General Counsel
Provides legal assistance to League members, including responding to legal inquiries, performing research, and drafting legal memoranda, model ordinances and charter revisions, among other tasks.
Phone: 919-715-2925
Risk Management Services
Michael Pittman
,
Senior Director of Risk Management Services
Provides oversight of the general administration and operation of the League's three insurance risk pools: the Health Benefit Trust, Property & Casualty Trust, and Workers' Compensation Trust.
Phone: 919-715-2910
Kristy Barefoot
,
Executive Assistant
Provides administrative assistance to the Associate Executive Director of Risk Management Services and RMS Board of Trustees.
Phone: 919-715-2904
Fax: 919-301-1038
Business Services
Lisa Kinsey
,
Senior Business Services Consultant
Oversees the Business Services team, in addition to serving as a certified insurance counselor who assists members with onsite policy reviews, claims reviews, risk management policies and procedures, and can answer questions about various League programs and services.
Phone: 919-715-2222
Marcus Abernethy
,
Business Services Consultant
A licensed insurance producer, who is available to assist members with insurance inquiries, risk management programming, and all other League programs and services.
Phone: 919-715-1249
Julie Hall
,
Business Services Consultant
A licensed insurance producer, who is available to assist members with insurance inquiries, risk management programming, and all other League programs and services.
Phone: 919-320-7085
Brittney Hunter
,
Business Services Consultant
A licensed insurance producer, who is available to assist members with insurance inquiries, risk management programming, and all other League programs and services.
Phone: 919-715-7974
Eleanor Snell
,
Business Services Consultant
A licensed insurance producer, who is available to assist members with insurance inquiries, risk management programming, and all other League programs and services.
Phone: 919-715-2906
Claims
Glenn LeGrande
,
Property & Casualty Claims Manager
Assists Property & Casualty pool members and third party administrator accounts with Property & Casualty claims inquires and manages the League’s Property and Casualty insurance claim adjusters and claim workflow.
Phone: 919-715-2900
Cyndi Smith
,
Manager of Workers Compensation Claims
Assists League members and third party administrators with workers' compensation inquires and manages the lost time claims adjusters and vendors.
Phone: 919-715-8997
Fax: 919-301-1106
Jordyn Boylan
,
Claims Admin I
Assists League members with filing Property and Liability and Workers' Compensation claims over the phone, and assists League members and employees as needed.
Phone: 919-715-2301
Michael Bryant
,
Property & Casualty Claims Manager
Assists Property & Casualty pool members and third party administrator accounts with Property & Casualty claims inquires and manages the League’s Property and Casualty insurance claim adjusters and claim workflow.
Phone: 919-715-0490
Fax: 919-301-1010
Annette Charping
,
Claims Supervisor
Assists League members and third party administrators with workers' compensation medical claims, concerns and questions.
Phone: 919-715-0407
Lynn Culbreth
,
Workers’ Compensation Lost Time Adjuster
Handles workers' compensation claims that involve lost wages and/or litigation and assists League members and third party administrators with workers' compensation inquires.
Phone: 919-715-8730
Fax: 919-301-1083
Andy Dempsey
,
Property and Casualty Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-2556
Fax: 919-301-1029
Terri Dowd
,
Workers Compensation Medical Adjuster
Assists League members and third party administrators with workers' compensation medical claims, concerns and questions.
Phone: 919-715-1696
Fax: 919-301-1084
Brian Eichelberger
,
Property & Casualty Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-0353
Andrea Farrow
,
Workers' Compensation Medical Adjuster
Investigates medical only claims for compensability and manages claims accordingly.
Phone: 919-715-3932
Kim Forrester
,
Workers Compensation Lost Time Adjuster
Handles workers' compensation claims that involve lost wages and/or litigation and assists League members and third party administrators with workers' compensation inquires.
Phone: 919-715-3947
Fax: 919-301-1027
Melody Hampton
,
Workers Compensation Lost Time Adjuster
Handles workers' compensation claims that involve lost wages and/or litigation and assists League members and third party administrators with workers' compensation inquires.
Phone: 919-715-2555
Sharon Harding
,
Senior Workers Compensation Lost Time Adjuster
Manages workers' compensation claims that involve serious injuries, lost wages, and/or litigation Assists League members and third party administrators with workers' compensation inquiries.
Phone: 919-715-2717
Fax: 919-301-1033
Rachel Harper
,
Workers Compensation Lost Time Adjuster
Handles workers' compensation claims that involve lost wages and/or litigation and assists League members and third party administrators with workers' compensation inquires.
Phone: 919-715-2403
Deborah Hickman
,
Claims Assistant III
Handles inputting of Property and Liability insurance claims and workers' compensation as well as provides administrative support as needed.
Phone: 919-715-6657
Charles Hines
,
Property and Casualty Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-8731
Fax: 919-301-1113
Joel Livengood
,
Property and Casualty Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-2298
Fax: 919-301-1026
Chris MacKay
,
Property & Casualty Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-1220
Fax: 919-301-1014
Charlotte Martin
,
Property and Casualty Claims Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-0743
Fax: 919-301-1011
Scott Morrison
,
Property and Casualty Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-2912
Sadie Outhouse
,
Property & Casualty Claims Adjuster
Assists League members with filing Property and Liability and Workers' Compensation claims over the phone, and assists League members and employees as needed.
Phone: 919-715-2679
Daniel Peters
,
Property & Casualty Claims Adjuster
Handles inputting of Property and Liability insurance claims and first-party claims as well as settling routine claims quickly.
Phone: 919-715-2909
Fax: 919-301-1042
Helen Richardson
,
Claims Assistant II
Handles inputting of Property and Liability insurance claims and workers' compensation, as well as provides administrative support as needed.
Phone: 919-715-4319
Fax: 919-301-1090
Liliana Santiago
,
Workers Compensation Medical Adjuster
Investigates medical only claims for compensability and manages claims accordingly.
Phone: 919-715-2922
Terry Sawyer
,
Property Casualty Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-2557
Health Benefits Trust
Youssou Fall
,
Director of Strategic Health Operations
Manages strategic and operational components of the League's Health Benefits Trust, the health insurance program that includes medical, pharmacy, vision, dental, life and short-term disability benefits.
Phone: 919-715-9782
Lisa Ervin
,
Health & Benefit Consultant
Creates dynamic member experiences by providing advice and coaching to members on specific programs and benefits policies interpretation, procedures and processes.
Phone: 919-715-7973
Fax: 919-301-1099
Shelly Linker
,
Business Administrator
Collaborates with Health Benefits Trust leadership and its partners to define and execute strategic operations and initiatives.
Phone: 919-715-0979
Lisa Marzoli
,
Health & Benefit Consultant
Creates dynamic member experiences by providing advice and coaching to members on specific programs and benefits policies interpretation, procedures and processes.
Phone: 919-715-3914
Tisha Robinson
,
Health and Wellness Coordinator
Coordinates the League's member outreach related to the Health Benefits Trust, including customer support for HBT, the wellness and EAP grants, and claims support for the full line of health insurance products.
Phone: 919-715-4328
Fax: 919-301-1092
Risk Control Field Services
Tom Anderson
,
Director of Risk Control
Manages the League's Field Services staff and programming, including risk management consulting, training and insurance applications.
Phone: 704-517-8496
Darius Chisholm
,
Risk Control Consultant
Serves as a field consultant for members in North Carolina who have questions and need assistance related to Risk Management and Property and Liability coverage.
Phone: 919-715-2223
TJ Deluca
,
Fire Services Risk Management Consultant
Serves as a field consultant for members in North Carolina who have questions and need assistance related to Risk Management and Property and Liability coverage.
Matthew Reid
,
Risk Control Consultant
Serves as a resource for risk management, safety, and loss control services for the League's members in the central part of the state.
Phone: 919-715-2745
Matthew Selves
,
Public Safety Risk Management Consultant
Provides risk management consultation for the League's members related to public safety (police and fire), and serves as a resource for member police departments who request assistance with training, policies, procedures, and risk review.
Amy Whisnant
,
Risk Control Consultant
Serves as a field consultant for members in Western North Carolina who have questions and need assistance related to Risk Management and Property and Liability coverages.
Phone: 919-715-2921
Fax: 919-301-1052
Underwriting
Ryan Ezzell
,
Director of Underwriting
Processes the League's Property and Liability insurance renewals, changes and certificates, as well as assists members with related questions.
Phone: 919-715-6656
Patrice Adams
,
Senior Underwriter
Processes the League's Property and Liability insurance renewals, changes and certificates, as well as assists members with related questions.
Phone: 919-715-9549
Fax: 919-301-1157
Steven Hulme
,
Senior Underwriter
Processes insurance renewals, audits and certificates.
Phone: 919-715-3923
Fax: (919) 301-1064
Andrew Ross
,
Underwriter
Processes insurance renewals, audits and certificates.
Phone: 919-715-8151
Lisa Tillman
,
Senior Property and Casualty Underwriter
Processes the League's Property and Liability insurance renewals, changes and certificates, as well as assists members with related questions.
Phone: 919-715-0933
Fax: 919-759-9751
Strategic Communications and Member Engagement
Kristin Milam
,
Director of Strategic Communications and Member Engagement
Leads the Strategic Communications and Member Engagement Department including member-focused communications and marketing, meeting planning and continuing education efforts.
Phone: 919-715-3929
Athena Banks
,
Events & Conference Planner
Coordinates and plans meetings and events for the League and affiliate groups, for example regional meetings, virtual and in-person conferences for affiliate organizations, advocacy events, webinars and the League’s CityVision Annual conference.
Phone: 919-715-2908
Fax: 919-715-9552
Ben Brown
,
Communications & Multimedia Strategist
Supports the League’s communication strategies as the in-house multimedia producer dedicated to improving awareness of membership services, advocacy campaigns, and organizational goals.
Phone: 919-715-2913
Jack Cassidy
,
Communications Strategist
Supports the League’s overall communications efforts, including developing communication strategy related to ARP, Government Affairs, and policy-related projects.
Phone: 919-715-2923
Allison Cummings
,
Event Marketing Manager
Coordinates and plans meetings and events for the League and affiliate groups, for example regional meetings, virtual and in-person conferences for affiliate organizations, advocacy events, webinars and the League’s CityVision Annual conference.
Phone: 919-715-2746
Diane Godwin
,
Events & Conference Planner
Coordinates and plans meetings and events for the League and affiliate groups, for example regional meetings, virtual and in-person conferences for affiliate organizations, advocacy events, webinars and the League’s CityVision Annual conference.
Phone: 919-733-2635
Fax: 919-715-9781
Vickie Miller
,
Director of Learning and Development
Oversees the League’s Advancing Municipal Leaders education program, elected officials’ mentoring programs, and the DIRECT racial equity programming.
Phone: 919-715-8835
Fax: 919-301-1066
Johnny Randle
,
Senior Digital Design Manager
Coordinates the graphic design of a wide variety of digital and print materials for both internal and external League efforts.
Phone: 919-715-3948
Karen Waddell
,
Executive Assistant and Affiliate Coordinator
Provides support for member engagement efforts, including work with League affiliate groups and Board of Directors.
Phone: 919-715-0950
Fax: 919-301-1012
Sara Whitley
,
Communications & Member Engagement Manager
Assists in the development of the League’s comprehensive and cohesive marketing and member engagement plan for member services.
Phone: 919-715-3921
Technical Assistance for Cities
Christopher Nida
,
Director of Technical Assistance for Cities
Leads the Technical Assistance for Cities team, including developing strategies related to municipal operations, research, and the League’s programming and assistance related to the American Rescue Plan federal legislation.
Phone: 919-715-3945
Fax: 919-301-1082
Pat Madej
,
Research Program Manager
Develops and executes strategies related to municipal research, including fiscal and policy initiatives to determine their impact on municipalities.
Phone: 919-715-4323
ARP
Ryan Eggleston
,
Chief ARP Officer
Phone: 919-715-3920
Abbie Britt
,
ARP & Special Projects Coordinator
Supports and assists with all programs related to the League’s American Rescue Plan activities while providing additional assistance for other events and League functions.
Phone: 9197152918
Julie Metz
,
ARP Member Services Specialist
Helps members plan for, use, and report on funds received from American Rescue Plan.
Phone: 919-715-9767
Operational Outreach
Heather James
,
Manager for Operational Outreach
Manages Operational Outreach to municipalities including HR and Municipal Operations consultants.
Phone: 919-715-2917
Lou Bunch
,
Human Resources Specialist
Assists the League's member cities and towns with town manager employment searches, and provides human resources and employment liability counseling to members.
Phone: 919-715-0352
Perry James
,
MAS – Senior Consultant
Provides direct technical assistance to members on financial and operational challenges and opportunities.
Harold Owen
,
Municipal Operations Consultant
Provides direct technical assistance to members on financial and operational challenges and opportunities.
Phone: 919-715-3945
Bob Scott
,
Municipal Operations Consultant
Provides direct technical assistance to members on financial and operational challenges and opportunities.
Ann White
,
Municipal Operations Consultant
Provides direct technical assistance to members on financial and operational challenges and opportunities.
Phone: 704-607-3916
