Office of the Executive Director
Paul Meyer
,
Executive Director
Directs overall strategy and organizational activities, to enhance the League's ability to effectively serve as the governance partner for all NC cities and towns through the provision of superior advocacy, risk management, technical, and educational services.
Phone: 919-715-3930
Jennifer Webb
,
Executive Liaison
Serves as the League's liaison to its 35-member Board of Directors and supports the Executive Director's efforts to promote Vision 2030 and the League's Strategic Plan across all departments and organizational initiatives.
Phone: 919-715-1726
Business and Membership Development Services
Jennifer Cohen
,
Director of Business and Membership Development Services
Oversees and manages existing member services and develops new partnerships and opportunities to enhance the League's services to its members.
Phone: 919-715-7895
Athena Banks
,
Event and Conference Planner
Coordinates and plans meetings and events for the League and affiliate groups, for example Town Hall Days and Annual Conferences.
Phone: 919-715-2908
William Brooks
,
Business & Membership Development Services Consultant
Provides insurance, risk control, training and other consultative services to members. Acts as a resource for members regarding League services and solutions.
Phone: 919-715-8154
Lisa Ervin
,
Wellness and Health Benefits Administrator
Coordinates the League's member outreach related to the Health Benefits Trust, including customer support for HBT, employee-benefit meetings, the wellness and EAP grants, and claims support for life and short-term disability insurance products.
Phone: 919-715-7973
Fax: 919-301-1099
Diane Godwin
,
Event and Conference Planner
Coordinates and plans meetings and events for the League and affiliate groups, for example Town Hall Days and Annual Conferences.
Phone: 919-733-2635
Angela Greene
,
Business & Membership Development Services Consultant
Provides insurance, risk control, training and other consultative services to members. Acts as a resource for members regarding League services and solutions.
Phone: 919-715-1249
Brittney Hunter
,
Business & Membership Development Services Consultant
Provides insurance, risk control, training and other consultative services to members. Acts as a resource for members regarding League services and solutions.
Phone: 919-715-7974
Kelli Kukura
,
Learning and Development Strategist
Constructs, delivers, and funds training & educational programs for elected officials.
Phone: 919-715-2918
Vickie Miller
,
Director of Learning and Development
Responsible for leading, managing, and delivering the League's training, education, and mentoring programs for elected officials.
Phone: 919-715-8835
Eleanor Snell
,
Business and Membership Development Services Consultant
Provides insurance, risk control, training and other consultative services to members. Acts as a resource for members regarding League services and solutions.
Phone: 919-715-2906
Finance
Dave Welker
,
Director of Finance
Oversees the League's Finance Department to ensure the financial strength of the League and its three insurance pools.
Phone: 919-715-8719
Joe Corey
,
Senior Accountant
Responsible for the financial accounting for each insurance pool, including the preparation of financial statements and financial reports. Assist with the year-end close process, audits and the managing of the general ledger.
Phone: 919-733-3302
Niki Grandison
,
Senior Accountant
Oversees payroll processing, provides financial services to League affiliate organizations, and oversees general fund reconciliation and reporting.
Phone: 919-715-3924
Brandie Green
,
Cost Accountant
Responsible for shared services between the League and Pools including accounts payable, payroll, daily claim checks, as well as certain affiliates' accounting and financial statements.
Phone: 919-715-9769
Danise Hobson
,
Accounting Manager--League
Provides the day-to-day financial management for the League, affiliate organizations, shared services, and the preferred partner programs. This responsibility includes oversight for preparation of financial statements, general ledger, budgets, accounts payable, accounts receivable, policy & procedure development and external audits.
Phone: 919-715-2916
Elizabeth Pattison
,
Accounting Associate
Handles accounts receivable for both the League and Pools, prepares affiliates’ accounting and financial statements, and generates external data requests.
Phone: 919-715-2218
Amanda Radford
,
Accounting Associate
Handles accounts receivable and accounts payables for the Insurance Pools while assisting with financial statement preparation and analysis.
Phone: 919-715-2902
Mallory Walters
,
Accounting Manager--Services
Provides day-to-day financial management for the League’s insurance pools. This responsibility includes oversight for preparation of financial statements, general ledger, accounts payable and receivable, policy & procedure development and external audits.
Phone: 919-715-3939
Human Resources and Operational Services
Michael Naylor
,
Director of Human Resources and Operations
Manages all of the League’s Human Resources functions, facility maintenance, capital improvements, and business operations.
Phone: 919-715-3915
Christine Cancela
,
First Impressions Coordinator
Enhances member, visitor, and vendor first impressions of the League and provides general administrative support to all League employees.
Phone: 919-715-4000
Genesis Gibbs
,
Human Resources Generalist/Operations
Provides assistance in day-to-day operations that include payroll, employee benefits, recruiting, coordinating employee orientation, workers’ compensation, and employee leave, as well as acts as a liaison to the Employee Assistance Program.
Phone: 919-715-6655
Information Technology
Sunil Rajan
,
Director of Information Technology
Manages the IT Department and oversees the League's information technology services, systems, and contracts to promote efficiencies and innovation internally and for our members.
Phone: 919-715-2915
Bradley Burgess
,
Help Desk Technician
Provides desktop and network support to League staff.
Phone: 919-715-3911
Michelle Craddock
,
Data Administration Coordinator
Provides quality control and coordinates data entry for the League's central customer database.
Phone: 919-715-0979
Kevin Harrison
,
Software Engineer
Provides software development and support for League activities by analyzing current business processes, evaluating and developing new web based applications and platforms, providing support to maintain, access, and improve the website and databases, and working with members, staff, and vendors to improve software delivery.
Phone: 919-715-4000
Jody Hartley
,
Network Administrator
Manages and maintains the League’s on-site network, server, VoIP phone and PC infrastructure as well as desktop and application support.
Phone: 919-715-4000
Stacey Hypes
,
Database Administrator
Oversees the League's membership database (CRM) for accuracy and integrity; supports staff requests and queries related to CRM and its email integration; and provides direct support for Cognito Forms and members' only website access.
Phone: 919-715-4000
Travis Oxendine
,
Systems Administrator
Provides technical support to League staff related to insurance applications, online forms, dashboards, authentication, and mobile apps.
Phone: 919-715-4000
Legal
John Phelps
,
General Counsel
Serves as chief counsel for the League and oversees all of the Legal Division's efforts to assist member cities and towns.
Phone: 919-715-3920
Kay Emanuel
,
Staff Associate
Provides administration support for the League's Legal Department and affiliate members as well as handling job advertisements.
Phone: 919-715-3935
Monica Jackson
,
Senior Assistant General Counsel
Provides legal assistance to League members, including responding to legal inquiries, performing research, and drafting legal memoranda, model ordinances and charter revisions, among other tasks.
Phone: 919-715-2925
Jennifer Schneier
,
Senior Assistant General Counsel
Provides legal assistance to League members, including responding to legal inquiries, performing research, and drafting legal memoranda, model ordinances and charter revisions, among other tasks.
Phone: 919-715-3936
Gregg Schwitzgebel
,
Associate General Counsel
Provides a variety of legal assistance to the League's members, including responding to legal inquiries, performing research, and drafting legal memoranda, model ordinances and charter revisions, as well as drafts amicus briefs on behalf of the League in cases of statewide municipal interest.
Phone: 919-715-3937
Public and Government Affairs
Rose Williams
,
Associate Executive Director of Public and Government Affairs
Oversees and manages the development and execution of the League's legislative affairs, advocacy strategies, and communication campaigns and outreach, as well as serves a member of the senior leadership team.
Phone: 919-715-2911
Ben Brown
,
Communications & Multimedia Strategist
Supports the League’s communication strategies as the in-house multimedia producer dedicated to improving awareness of membership services, advocacy campaigns, and organizational goals.
Phone: 919-715-2913
Jack Cassidy
,
Communications Associate
Supports the League’s overall communications efforts, including writing and development of Southern City magazine, regular League newsletters, marketing materials and social media.
Phone: 919-715-2923
Sarah Collins
,
Legislative and Regulatory Counsel
Provides legal counsel, interpretation and lobbying and regulatory advocacy associated with legislation and regulatory proposals that impacts the League and its members.
Phone: 919-715-2919
Demetrius Deloatch
,
Government Affairs Associate
Works to advance the League by advocating positions for League-related matters, reporting on proposed and passed legislation, and developing relationships with legislators and state government officials.
Christine Heubusch
,
Grassroots Associate
Works directly with the League's member cities and towns to facilitate partnerships and relationships between municipal officials with legislators, their staff, and other policymakers.
Phone: 919-715-1229
Perry James
,
Municipal Operations Consultant
Provides direct technical assistance to members on financial and operational challenges and opportunities.
Phone: 919-715-3945
Addison McDowell
,
Grassroots Associate
Works directly with the League's member cities and towns to facilitate partnerships and relationships between municipal officials with legislators, their staff, and other policymakers.
Phone: 919-715-2924
Kristin Milam
,
Director of Communication and Marketing
Manages the League communication team and oversees all League communication and marketing efforts.
Phone: 919-715-3929
Scott Mooneyham
,
Director of Political Communications and Coordination
Oversees the League's advocacy communications, coordination, and media relations.
Phone: 919-715-9768
Christopher Nida
,
Director of Research and Policy Analysis
Develops and executes strategies and communications related to state government affairs and the League's advocacy priorities, as well as reviews legislative and policy initiatives for their impact on municipalities.
Phone: 919-715-3945
Harold Owen
,
Municipal Operations Consultant
Provides direct technical assistance to members on financial and operational challenges and opportunities.
Phone: 919-715-3945
Caitlin Saunders
,
Research Strategist
Assists in all of the League’s research efforts, including revenue projections, surveys, and legislative issue analysis.
Phone: 919-715-3942
Bob Scott
,
Municipal Operations Consultant
Provides direct technical assistance to members on financial and operational challenges and opportunities.
Phone: 919-715-3945
Ashly Tyson
,
Communications Associate
Supports the League’s overall communications efforts, including writing and development of website updates, social media, marketing materials and presentations, and Southern City magazine.
Phone: 919-715-3921
Karen Waddell
,
Public and Government Affairs Coordinator
Provides support for the Public and Government Affairs team, including working as a liaison to League members and NC General Assembly members and staff for the coordination of events programming.
Phone: 919-715-0950
Ann White
,
Municipal Operations Consultant
Provides direct technical assistance to members on financial and operational challenges and opportunities.
Phone: 919-715-3945
Erin Wynia
,
Chief Legislative Counsel
Provides legal counsel, lobbying efforts and leads coalitions to support legislative efforts that work toward achieving the League’s member-directed Municipal Advocacy Goals.
Phone: 919-715-4126
Risk Management Services
Bryan Leaird
,
Associate Executive Director of Risk Management Services
Provides oversight of the general administration and operation of the League's three insurance risk pools: the Health Benefit Trust, Property & Casualty Trust, and Workers' Compensation Trust.
Phone: 919-715-2905
Fax: 919-301-1039
Kristy Barefoot
,
Executive Assistant
Provides administrative assistance to the Associate Executive Director of Risk Management Services and RMS Board of Trustees.
Phone: 919-715-2904
Fax: 919-301-1038
Claims
Michael Bryant
,
Manager of Property & Casualty Claims
Assists Property & Casualty pool members and third party administrator accounts with Property & Casualty claims inquires and manages the League’s Property and Casualty insurance claim adjusters and claim workflow.
Phone: 919-715-0490
Fax: 919-301-1010
Annette Charping
,
Senior Workers' Compensation Claims Specialist
Assists League members and third party administrators with workers' compensation medical claims, concerns and questions.
Phone: 919-715-0407
Fax: 919-301-1009
Mary Correia
,
Medical Only Adjuster
Assists League members and third party administrators with workers' compensation medical claims, concerns and questions.
Phone: 919-715-2301
Fax: 919-301-1024
Lynn Culbreth
,
Workers' Compensation Medical Adjuster
Assists League members and third party administrators with workers' compensation medical claims, concerns and questions.
Phone: 919-715-8730
Fax: 919-301-1083
Andy Dempsey
,
Property & Liability Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-2556
Fax: 919-301-1029
Terri Dowd
,
Medical Only Adjuster
Assists League members and third party administrators with workers' compensation medical claims, concerns and questions.
Phone: 919-715-1696
Fax: 919-301-1084
Audrey Downing
,
Property and Liability Claims Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-6653
Fax: 919-301-1093
Brian Eichelberger
,
Property & Casualty Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-0353
Kim Forrester
,
Workers' Compensation Lost Time Adjuster
Handles workers' compensation claims that involve lost wages and/or litigation and assists League members and third party administrators with workers' compensation inquires.
Phone: 919-715-3947
Fax: 919-301-1027
Sharon Harding
,
Senior Workers' Compensation Lost Time Adjuster
Manages workers' compensation claims that involve serious injuries, lost wages, and/or litigation Assists League members and third party administrators with workers' compensation inquiries.
Phone: 919-715-2717
Fax: 919-301-1033
Jane Hardy
,
Workers' Compensation Lost Time Adjuster
Coordinates claims that involve lost wages and/or litigation, attends hearings and mediations, coordinates member trainings, and responds to inquiries related to the League's Workers' Compensation Trust.
Phone: 919-733-2634
Fax: 919-301-1002
Tisha Harrison
,
Workers' Compensation Medical Adjuster
Investigates medical only claims for compensability and manages claims accordingly.
Phone: 919-715-4328
Fax: 919-301-1092
Charles Hines
,
Property and Liability Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-8731
Fax: 919-301-1113
Ashley Knotts
,
Claims Assistant I
Assists League members with filing Property and Liability and Workers' Compensation claims over the phone, and assists League members and employees as needed.
Phone: 919-733-3015
Fax: 919-301-1003
Joel Livengood
,
Property & Liability Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-2298
Fax: 919-301-1026
Joshua Lunsford
,
Workers' Compensation Lost Time Adjuster
Handles workers' compensation claims that involve lost wages and/or litigation and assists League members and third party administrators with workers' compensation inquires.
Phone: 919-715-2403
Fax: 919-301-1028
Chris MacKay
,
Property and Liability Claims Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-1220
Fax: 919-301-1014
Charlotte Martin
,
Property and Liability Claims Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-0743
Fax: 919-301-1011
Scott Morrison
,
Property and Liability Field Adjuster
Investigates and evaluates Property and Liability claims, negotiates settlements, and directs litigation for League members with Property and Liability coverage and third party administrators.
Phone: 919-715-2912
Amy Neisen
,
Workers' Compensation Lost Time Adjuster
Coordinates claims, attends hearings and mediations, coordinates member and adjuster trainings, and responds to inquiries related to the League's Workers' Compensation Trust.
Phone: 919-715-8965
Fax: 919-301-1105
Elizabeth O'Brien
,
Fast Track Claims Representative
Handles inputting of Property and Liability insurance claims and first-party claims as well as settling routine claims quickly.
Phone: 919-715-2555
Helen Richardson
,
Claims Assistant II
Handles inputting of Property and Liability insurance claims and workers' compensation, as well as provides administrative support as needed.
Phone: 919-715-4319
Fax: 919-301-1090
Liliana Santiago
,
Workers' Compensation Medical Adjuster
Investigates medical only claims for compensability and manages claims accordingly.
Phone: 919-715-2922
Cyndi Smith
,
Manager of Workers' Compensation Claims
Assists League members and third party administrators with workers' compensation inquires and manages the lost time claims adjusters and vendors.
Phone: 919-715-8997
Fax: 919-301-1106
Field Services
Tom Anderson
,
Director of Risk Control
Manages the League's Field Services staff and programming, including risk management consulting, training and insurance applications.
Phone: 704-517-8496
Darius Chisholm
,
Risk Control Consultant
Serves as a field consultant for members in North Carolina who have questions and need assistance related to Risk Management and Property and Liability coverage.
Phone: 919-715-1229
TJ Deluca
,
Risk Control Consultant
Serves as a field consultant for members in North Carolina who have questions and need assistance related to Risk Management and Property and Liability coverage.
Phone: 919-715-1222
Heather James
,
Human Resources Consultant
Assists the League's member cities and towns with town manager employment searches, and provides human resources and employment liability counseling to members.
Phone: 919-715-2917
Matthew Reid
,
Risk Control Consultant
Serves as a resource for risk management, safety, and loss control services for the League's members in the central part of the state.
Phone: 919-715-2745
Matthew Selves
,
Public Safety Risk Management Consultant
Provides risk management consultation for the League's members related to public safety (police and fire), and serves as a resource for member police departments who request assistance with training, policies, procedures, and risk review.
Amy Whisnant
,
Risk Control Consultant
Serves as a field consultant for members in Western North Carolina who have questions and need assistance related to Risk Management and Property and Liability coverages.
Phone: 919-715-2921
Fax: 919-301-1052
Hartwell Wright
,
Human Resources Consultant
Assists the League's member cities and towns with town manager employment searches, and provides human resources and employment liability counseling to members.
Phone: 919-715-0352
Fax: 919-301-1007
Health Benefits Trust
Lisa Kinsey
,
Interim Director of Health Programs
Manages the League's Health Benefits Trust, the health insurance program that includes medical, pharmacy, vision, dental, life and short-term disability benefits.
Phone: 919-715-9782
Underwriting
Michael Pittman
,
Director of Underwriting
Oversees and manages the League's Property and Liability and Workers' Compensation insurance operations and serves as the underwriting contact for reinsurers and actuaries.
Phone: 919-715-2910
Patrice Adams
,
Senior Property and Casualty Underwriter
Processes the League's Property and Liability insurance renewals, changes and certificates, as well as assists members with related questions.
Phone: 919-715-9549
Fax: 919-301-1157
Gary Burkhardt
,
Senior Underwriter
Processes insurance renewals, audits, and certificates.
Phone: 919-715-2914
Fax: 919-301-1047
Ariele D'Angelo
,
Senior Property and Casualty Underwriter
Processes the League's Property and Liability insurance renewals, changes and certificates, as well as assists members with related questions.
Phone: 919-715-8151
Fax: 919-301-1101
Steven Hulme
,
Senior Underwriter
Processes insurance renewals, audits and certificates.
Phone: 919-715-3923
Fax: 919-301-1064