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Director of Claims

Category: Management

The North Carolina League of Municipalities (NCLM) is a member-driven organization representing the interests of cities and towns within the state of North Carolina. Through their collective efforts, League member cities and towns better serve their residents and improve quality of life. NCLM is currently seeking a Director of Claims! The purpose of this position is to direct claims operations of the League's workers compensation and property liability trusts. This is accomplished by working closely with the Claims Manager and Claims teams, defense panel of attorneys, and pool members to ensure appropriate management of legal matters related to the Workers Compensation and Property & Liability trusts.


  • Monitoring large claims and establishing appropriate claim reserves.
  • Timely claims and loss reporting to reinsurers.
  • Monitor and assess litigation trends and data impacting the pools.
  • Exercise oversight of defense counsel for compliance with applicable litigation management guidelines.
  • Review and assess defense counsel performance, using both subjective and objective measures.
  • Monitor defense counsel firm and vendor billing to assure reasonableness and compliance with litigation management guidelines.
  • Provide or obtain settlement authority within established guidelines.
  • Attend settlement conferences, mediations, and arbitrations
  • All other duties as assigned.


 Bachelor's degree in a related field of study is required. 9+ years of litigation experience or experience managing claims with public entities is preferred.  Paralegal Certification or Juris Doctorate is preferred. Strong negotiation skills, with a proven track record of success is desired.


Compensation is commensurate with experience. NCLM full-time employees enjoy best in class benefits to include: hybrid work schedules, 401k with 4% employer match, pension benefits through LGERS, generous paid time off, employer paid health insurance, onsite gym access, and employer paid parking in downtown Raleigh are just SOME of the many great benefits we offer. Apply today!

Interested applicants should submit a resume to, and application through ADP:

The NC League of Municipalities is an Equal Employment Opportunity Employer.​

Employer: NC League of Municipalities (NCLM)
Expires: 9/5/2022