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Police Telecommunicator

Category: Public Safety
Description:
CLASS TITLE: POLICE TELECOMMUNICATOR PURPOSE OF CLASS: UNDER GENERAL SUPERVISION, PERFORMS SPECIALIZED COMMUNICATIONS FUNCTIONS IN THE TOWN’S POLICE COMMUNICATIONS CENTER AND IN POLICE COMPUTER RECORDS MANAGEMENT; PERFORMS RELATED WORK AS REQUIRED. PRIMARY TASKS: (ANY ONE POSITION MAY NOT INCLUDE ALL OF THE TASKS LISTED, NOR DO THE EXAMPLES NECESSARILY INCLUDE ALL OF THE TASKS PERFORMED.) • RECEIVES ROUTINE AND EMERGENCY TELEPHONE CALLS AND PERSONAL REQUESTS FOR ASSISTANCE CONCERNING CRIMINAL OFFENSES, CIVIL PROCESSES, AND OTHER MATTERS INVOLVING PUBLIC SAFETY; OPERATES TWO-WAY RADIO SYSTEM TO MAINTAIN CONTACT WITH POLICE VEHICLES AND OTHER LAW ENFORCEMENT UNITS. PROVIDES RADIO EMERGENCY COMMUNICATION FOR THE TOWN’S FIRE DEPARTMENT; PROVIDES INFORMATION CONCERNING THE LOCATION OF RESIDENCES, BUSINESSES, ROADS AND STREETS; OPERATES THE COMPUTER TERMINAL AND PRINTER CONNECTED WITH THE DIVISION OF CRIMINAL INFORMATION, OTHER LAW ENFORCEMENT AGENCIES, THE NATIONAL LAW ENFORCEMENT TELECOMMUNICATIONS SYSTEM, DMV AND THE NATIONAL CRIME INFORMATION CENTER TO OBTAIN DRIVER’S HISTORY, VEHICLE REGISTRATION DATA, AND CRIMINAL RECORD INFORMATION; MAINTAINS VARIOUS REQUIRED COMMUNICATIONS AND OPERATIONS LOGS INCLUDING TAPE LOG OF COMMUNICATIONS. CHANGES TAPE ON LOG AS REQUIRED; MAINTAIN LOG AND ENTERS DATA INTO COMPUTER OF ALL POLICE EVENTS; TYPES, PROCESSES, AND FILES ASSIGNED POLICE RECORDS INCLUDING MAINTAINING THE POLICE COMPUTER DATA BASE; COMPILES DATA AND PREPARES VARIOUS POLICE REPORTS WHICH ARE FILES WITH OTHER AGENCIES OR IS USED BY THE POLICE CHIEF FOR DEPARTMENTAL ACTIVITY REPORTS ON A REGULAR BASIS; PROVIDES ADMINISTRATIVE SUPPORT FOR POLICE PERSONNEL OPERATIONS, AS NEEDED; MAKE DAILY CHECK OF SENIOR CITIZENS ON CALL LIST; MAY ANSWER OTHER TOWN TELEPHONE LINES AS REQUIRED; MAY BE ASSIGNED DUTIES IN DEPARTMENTAL BUDGET PREPARATION, TRAIN NEW TELECOMMUNICATORS. ON OCCASION ONE OR MORE POSITIONS MAY ACT IN SOME CAPACITY AS COMMUNICATION SUPERVISOR IN THE ABSENCE OF THAT PERSON AS DELEGATED; MAY BE ASSIGNED TO MAINTAIN THE SOFTWARE AND HARDWARE OF THE PERSONAL COMPUTER SYSTEM USED BY THE POLICE TELECOMMUNICATIONS DIVISION AND UPDATES OR OVERSEES THE UPDATING OF THE SYSTEM; MAKES REPAIRS OR CALLS IN VENDORS TO MAKE REPAIRS ON THE COMPUTER SYSTEM IF NEEDED; CLEANS AND MAINTAINS THE DISPATCH OFFICE AREA; GIVES ASSISTANCE TO THE PUBLIC (WALK-INS) AS REQUIRED; PERFORMS VARIOUS OTHER DUTIES AS REQUIRED. QUALIFICATIONS OF CLASS: EDUCATION: SUCCESSFUL COMPLETION OF A STANDARD STATE RECOGNIZED HIGH SCHOOL COURSE. EXPERIENCE: SOME EXPERIENCE IN RADIO COMMUNICATIONS AND POLICE RECORDS MANAGEMENT; OR AN EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE. SPECIAL REQUIREMENTS: POSSESSION OF THE DCI OPERATOR’S CERTIFICATE AND AN APPROPRIATE VALID DRIVER’S LICENSE. FOR MORE INFORMATION, PLEASE CONTACT LISA TUCKER AT 704-892-1363 OR VISIT WWW.CORNELIUS.ORG.
Employer: Town of Cornelius
Expires: 4/19/2019
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