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Part Time Police Telecommunicator

Category: Public Safety
Description:
PURPOSE OF CLASS: UNDER GENERAL SUPERVISION, PERFORMS SPECIALIZED COMMUNICATIONS FUNCTIONS IN THE TOWN'S POLICE COMMUNICATIONS CENTER AND IN POLICE COMPUTER RECORDS MANAGEMENT; PERFORMS RELATED WORK AS REQUIRED. PRIMARY TASKS: (ANY ONE POSITION MAY NOT INCLUDE ALL OF THE TASKS LISTED, NOR DO THE EXAMPLES NECESSARILY INCLUDE ALL OF THE TASKS PERFORMED.) • RECEIVES ROUTINE AND EMERGENCY TELEPHONE CALLS AND PERSONAL REQUESTS FOR ASSISTANCE CONCERNING CRIMINAL OFFENSES, CIVIL PROCESSES, AND OTHER MATTERS INVOLVING PUBLIC SAFETY. • OPERATES TWO-WAY RADIO SYSTEM TO MAINTAIN CONTACT WITH POLICE VEHICLES AND OTHER LAW ENFORCEMENT UNITS. • PROVIDES INFORMATION CONCERNING THE LOCATION OF RESIDENCES, BUSINESSES, ROADS AND STREETS. • OPERATES THE COMPUTER TERMINAL AND PRINTER CONNECTED WITH THE DIVISION OF CRIMINAL INFORMATION, OTHER LAW ENFORCEMENT AGENCIES, THE NATIONAL LAW ENFORCEMENT TELECOMMUNICATIONS SYSTEM, DMV AND THE NATIONAL CRIME INFORMATION CENTER TO OBTAIN DRIVER'S HISTORY, VEHICLE REGISTRATION DATA, AND CRIMINAL RECORD INFORMATION. • TYPES, PROCESSES, AND FILES ASSIGNED POLICE RECORDS INCLUDING MAINTAINING THE POLICE COMPUTER DATA BASE. • PROVIDES ADMINISTRATIVE SUPPORT FOR POLICE PERSONNEL OPERATIONS, AS NEEDED. • MAY ANSWER OTHER TOWN TELEPHONE LINES AS REQUIRED. • MAKES REPAIRS OR CALLS VENDORS TO MAKE REPAIRS ON THE COMPUTER SYSTEM IF NEEDED. • ENTERS ZONE CHECK INFORMATION INTO DATABASE AND MAINTAINS ZONE CHECK DATABASE. • MAINTAINS GATE SECURITY ACCESS. • VALIDATES NORTH CAROLINA CRIME INFORMATION CENTER (NCIC) ENTRIES. • CLEANS AND MAINTAINS THE DISPATCH OFFICE AREA AS NEEDED. • GIVES ASSISTANCE TO THE PUBLIC (WALK-INS) AS REQUIRED. • PERFORMS VARIOUS OTHER DUTIES AS REQUIRED. QUALIFICATIONS OF CLASS: EDUCATION: GRADUATION FROM A STANDARD HIGH SCHOOL. EXPERIENCE: PREVIOUS TELECOMMUNICATOR EXPERIENCE PREFERRED. KNOWLEDGE, SKILLS AND ABILITIES: CONSIDERABLE KNOWLEDGE OF TOWN STREETS, LOCATIONS AND GENERAL LAYOUT OF THE TOWN. GOOD WORKING KNOWLEDGE OF THE OPERATION OF A TWO-WAY RADIO COMMUNICATIONS SYSTEM AND RELATED FEDERAL COMMUNICATIONS COMMISSION REGULATIONS. GOOD WORKING KNOWLEDGE OF POLICE RECORDS MANAGEMENT SYSTEMS INCLUDING COMPUTER ASSISTED SYSTEMS. SKILL IN THE OPERATION OF ASSIGNED RADIO COMMUNICATIONS EQUIPMENT. ABILITY TO ACCURATELY TRANSMIT RADIO COMMUNICATIONS. ABILITY TO ASSESS PEOPLE AND SITUATIONS AND USE JUDGMENT IN DECISION-MAKING. ABILITY TO ELICIT INFORMATION NECESSARY FOR PROPER DISPATCHING FROM PERSONS IN A DISTRESSED OR CONFUSED CONDITION. ABILITY TO SPEAK CLEARLY, DISTINCTLY, AND POLITELY. ABILITY TO LEARN RADIO COMMUNICATIONS CODE SIGNALS. ABILITY TO PERFORM RESPONSIBLE RECORDS AND REPORT DUTIES. ABILITY TO DEAL TACTFULLY AND COURTEOUSLY WITH THE PUBLIC. SPECIAL REQUIREMENTS POSSESSION OF THE DCI OPERATOR'S CERTIFICATE AND AN APPROPRIATE VALID DRIVERS LICENSE. 
Employer: Town of Cornelius
Expires: 3/18/2019
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