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From the Trust Perspective: A Farewll to Friends and Colleagues 

By Bob Haynes, NCLM Associate Director, Risk Management Services

When I joined the League in April of 1990, I came hoping that I would one day retire from the organization. That hope will be realized on October 31st. This will be a bittersweet day, as I say goodbye to so many friends and colleagues.

The League motto when I joined the staff read, “In unity there is strength.” As I have had the privilege to work with the three insurance programs, I have found this to be a powerful maxim. These programs exist because the  members came together to solve their insurance problems. Through “unity,” these programs have thrived over the years, such that today these programs provide unparalleled risk management services specific to municipal needs. Examples include police driver training, innovative weight loss programs, and expert claims service in areas such as land use and policing. Additionally, the programs’ financial strength will enable rate stability for many years to come. Through unity, much has been accomplished!

As I exit the organization, there are many people that I would like to thank: the RMS trustees that serve our insurance programs and over the years have supported, encouraged and challenged me and the staff; a team of amazingly talented co-workers who have worked together to meet our many challenges and celebrate many victories; and of course the individuals who gave me the opportunity to serve the membership here – our original RMS Director, Harvey Mathias, who hired me way back in 1990, and the late David E. Reynolds, who promoted me to the role of RMS Director in 1996.

My greatest pleasure has been getting to know so many municipal officials over the years and forming lasting friendships that I will carry with me. I have utmost respect for the elected and appointed officials who serve their communities so well. I am proud to have had the opportunity to work with each of you and can say with confidence that North Carolina is a better place because of the sacrifices our public servants make day in and day out.

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As Bob leaves behind an impressive career at the League, we thought it would be appropriate to conclude his last column with comments from others who have known him and worked with him.

Bob has done great work building and guiding these programs over a long period of time. Under his leadership, our insurance services have been transformed from mostly outsourced services, into professionally managed, core programs of the League. His national reputation among pool administrators is strong, and his impact on the risk pooling movement is tangible. As you all are aware, Bob has been a staple of the League staff, and is well known by city and town officials all across North Carolina. His focus on minimizing risk, limiting liability, and
making Risk Management Services truly “More than Insurance” has been a huge benefit to members. I know we are all extremely grateful for his efforts over a distinguished career.
– Paul Meyer, Executive Director, N.C. League of

Bob is a man of character whom people always remember. His integrity, work ethic and dedication to the job are exemplary. All of us remember someone who has influenced our lives. Bob is one of those people whom others want to pattern their life after. Some character traits that make you feel that way are: his engaging smile, his excellent listening skills, his quick wit, his personality, his honesty … Some of us have dealt with personal tragedy over the last 20 years. Bob was always there offering strength and prayer and counseling … His leadership and friendship will be missed by all of us. – Steve Lee, RMS Director of Claims, N.C. League of Municipalities

When I started in Risk Management, I had no background other than having attended a NCPRIMA Conference. Bob being the infinitely patient person that he is became my “tutor” in Risk Management, and so helped me to provide those services to the City of Washington. The years have gone by, but on occasion I still call on him when I have a risk that I am unsure about, and his advice is as good today as it was in the past. I appreciate all that he has done for me over the years and wish him all the best in his retirement. – Bill Lurvey, Risk Manager, City of

When I think of “public servant,” Bob Haynes face comes up in front of me. Professionally competent. Dedicated. Steward of the public trust. Honest as the day is long. Ethical. He is golden. His service to the League has made lives better. We will never be able to thank him for all that he has accomplished. – Roger Stancil, Manager, Town of Chapel Hill

Bob was always a pleasure to work with. He was very professional and, at the same time, just a good, caring person, such a gentleman. I don’t think he ever forgot a face or a name. I am sure the League team will miss him as will all the League members that had the good fortune to know and work with Bob Haynes. – Debbie Diaz, Manger, Town of Kill Devil Hills